Effective Use of Body Language

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Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Effective Use of Body Language is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.

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MedBridge Education,

MedBridge builds the tools to improve patient outcomes, increase profitability, and mitigate regulatory risk for more than 1,100 organizations nationwide. Named by Inc. Magazine as one of the nation's fastest growing companies, MedBridge drives better patient care while helping organizations improve financial performance. The fully integrated MedBridge platform provides the industry's most powerful patient engagement,…

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1. Effective Use of Body Language

The ability to understand and use nonverbal communication, or body language, is a powerful tool that can help you build better relationships with patients. Ultimately, clear communication and effective use of body language can save time and money and lead to improved patient satisfaction, safety, and adherence. In this short course, we will explore the ways in which body language and nonverbal communications can build up or break down your interactions with your patients.

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