RESOURCE CENTER

COVID-19 Toolkit

We’ve curated a comprehensive toolkit comprised of resources and products designed to help your organization maintain a safe environment and mitigate the spread of COVID-19, including educational resources, compliance training, and the ability to remotely treat and triage quarantined patients with Telehealth Virtual Visits.

A Word from MedBridge’s CEO

“Throughout this crisis, one observation is abundantly clear: Healthcare providers are resilient.”

Free Infection Prevention Compliance Courses

Standardize your organization’s infection prevention training, quickly bring your staff up to speed with the latest protocols, and ensure your team is equipped with up-to-date information with our free seven-part infection prevention compliance course series.

How Our Solution Can Help During This Crisis

  • Remotely treat and triage patients through our intuitive video conferencing environment. Stream and share home programs to create a seamless experience for your patients. Learn More
  • Remove the barriers to treatment introduced by the COVID-19 crisis and maintain adherence to treatment plans by prescribing home exercises and patient education in easy-to-follow, achievable daily doses on our patient mobile app. Learn More
  • Our comprehensive patient engagement suite features adherence tracking, in-app messaging, and satisfaction monitoring to help keep patients engaged and active in their plan of care while they're confined to their home. Learn More
  • To overcome the impact of conference cancellations and restrictions on in-person training, our robust library of thousands of continuing education courses ensure you’re able to advance your training and keep your license throughout this period. Learn More
  • By pairing our evidence-based education with your own company-specific protocols and resources in the Learning Management System, you can assign your staff the information they need to keep everyone safe. Learn More
  • Ensure you’re able to effectively respond to this unprecedented healthcare crisis with education on how to lead your team through crises. Learn More

Featured COVID-19 Resources

We’ve worked with industry experts and leaders to provide guidance, checklists, and procedures to help organizations and practitioners keep their patients and community protected and prepared to prevent the spread of COVID-19.

More COVID-19 Resources

Telehealth and Remote Care

[Article] Conducting Successful Feeding Therapy over Telehealth: 9 Recommendations

As many as 25 percent of children worldwide have a feeding problem, and it comes as no surprise that parents of these children report nutrition as one of their most worrying concerns. Adding to their worry, the COVID-19 pandemic has left service providers scrambling with min…

[Training Series] Telehealth: An Introduction to Virtual Care

Telehealth is essential for providing patient care due to the current public health environment. Many providers struggle with how to translate their years of in-person treatment experience to the virtual environment. This course will introduce providers to best practice stra…

[Article] Steps for Implementing Telehealth Practice for Skilled Nursing Faciltiies

Since the beginning of this ongoing public health emergency, we’ve learned and experienced an astonishing amount. One important detail we now know from recent studies and data collection is that COVID-19 most aggressively transmits with extended contact in enclosed spaces. T…

[Article] 5 Tips for Building Rapport with Telehealth Patients

Incorporating telehealth into our practice has allowed us to continue to treat patients in the midst of this challenging pandemic. Looking toward the future, this option will make it possible to see patients who have busy schedules, live far away from the clinic, or have phy…

[Article] 3 Tips for Delivering Better Care with Telehealth

Telehealth has come to the forefront as a viable option in this defining moment in health care. Faced with our current public health reality, many clinicians are struggling to transition their years of in-person treatment to virtual care. Although there are similarities betw…

[Article] Breaking News: Telehealth Update for Institutional Providers of Therapy Services

CMS has added hospital outpatient and other institutional providers as eligible providers of telehealth services for the duration of the COVID-19 crisis. Therapy services paid under Part B and reported on an UB-04 form (with the -95 modifier) can be paid for as long as they …

[Article] Your Guide to Telehealth Implementation: 7 Steps to Move Forward

For PTs, OTs and SLPs in Private Practice, telehealth is here for at least the duration of the COVID-19 crisis. Many practices are already exploring their options to develop remote care programs and capabilities to meet the needs of patients following local shelter-in-place …

[Article] The Speech-Language Pathology Assistant’s Role in Caregiver Coaching

In many on-site clinical environments prior to COVID-19, SLPs and SLPAs interacted primarily with the client while the caregiver observed quietly, or perhaps waited in an outside area. In school settings, parent/professional interaction may have been limited to quarterly rep…

[Webinar] Virtual Pediatric Therapy: Assessment and Intervention Using Telehealth as a Service Delivery Model

Telehealth is an alternative service delivery model that pediatric occupational therapists, pediatric physical therapists, and pediatric speech-language pathologists can use for implementing therapeutic interventions. Research supports the efficacy of telehealth in pediatric…

[Webinar] Providing and Billing Outpatient Telehealth Therapy Services

On April 30th, 2020, the Centers for Medicare and Medicaid Services (CMS) temporarily added physical therapists, occupational therapists, and speech-language pathologists as providers of telehealth for outpatient therapy services, with a retroactive effective date of March 1…

[Article] Breaking News: PTAs & OTAs Allowed to Furnish Services via Telehealth in Private Practice

While many of you are probably still reeling from the good news last week about telehealth for therapy providers in private practice, we now have another boost from CMS. According to CMS representatives on Tuesday’s conference call with stakeholders, PTAs and OTAs can now fu…

[Article] Adapting Telepractice to School-Based Situations

Are you a school-based clinician adapting to telepractice? Do you feel overwhelmed during these uncertain times? You’re definitely not alone. Many school districts are turning to telepractice to ensure continuity of services for their students with IEPs. As school closures e…

[Article] When Is Telehealth the Right Choice for Your Patients?

The COVID-19 pandemic has created an unprecedented need to care for patients remotely. Worldwide, the pandemic continues to accelerate, even as U.S. case numbers show signs of a possible plateau. The World Health Organization (WHO) has warned that without a unified national …

[Article] 4 Tips for Conducting Successful E-Visits

Like many of you, I’m trying to navigate the current COVID-19 crisis. My goal is to keep my patients safe while also delivering modified, quality service. E-visits are one option for staying connected with your patients while still providing them with advice so they can cont...

[Article] Breaking News: PTs, OTs, & SLPs Added as Telehealth Providers

CMS has announced rehab therapy providers, including PT, OT, and SLP disciplines, have been added as eligible providers of telehealth services for the duration of the COVID-19 crisis. A CMS bulletin has more details on this and many additional regulatory actions taken to red…

[Webinar] Updates on E-Visits and Telehealth
for Outpatient Therapy Services, Part 1 & 2

As a response to the COVID-19 pandemic, CMS has allowed the use of virtual visits, specifically ‘e-visits,’ for physical therapists, occupational therapists, and speech-language pathologists. To help you better understand these new guidelines, we’ve partnered with Rick Gawen…

[Article] FAQ: Providing E-Visits During the COVID-19 Crisis

CMS is now allowing physical therapists, occupational therapists, and speech-language pathologists to perform e-visits, a limited form of telehealth, as a way to connect with and manage care for existing Medicare patients during the COVID-19 crisis. Here are answers to some ...

[Press Release] MedBridge Launches Telehealth Virtual Visits Software

MedBridge, the industry-leading online education and patient engagement solution that enables healthcare organizations to improve outcomes and optimize care delivery, announced today that it has released Telehealth Virtual Visits. The offer is intended to provide crucial help...

[Article] What We Know So Far About E-Visit Reimbursement for Therapy Providers Billing Medicare

Earlier this week, the Centers for Medicare & Medicaid Services (CMS) moved to allow therapy providers to conduct a limited form of telehealth referred to as an “e-visit.” While we don’t have the full picture yet of how this will work, let’s talk about what we know so far fr...

Leading Through Crisis

[Webinar] Responding to the COVID-19 Pandemic: A Panel Discussion with Home Health Leaders

In response to the ongoing COVID-19 pandemic, home health organizations must evaluate their readiness to respond and develop action plans to keep their staff and patients safe in this time of need. Please join Mary Ann Christopher, former VP and Corp...

[Article] Leading Through COVID-19: 4 Strategies to Inspire and Motivate

During these challenging times, staff are experiencing high levels of change, resulting in increased levels of stress and anxiety. Staff are at their best when they feel their leader is invested in them both personally and professionally, so in these times of high stress and...

[Article] Leading Through COVID-19: Three Ways to Elevate Your Leadership

When our normal routine is disrupted in times of crisis or immense change, it’s easy to be hesitant to act or to try a little too hard to fix individual problems. We can easily get lost in the issues at hand or seek short-term solutions that don’t address the new reality. Wh...

[Article] Key Takeaways from Our Live Webinar on Home Health Responses to the COVID-19 Pandemic

How are home health organizations experiencing and responding to the COVID-19 pandemic? To find out, MedBridge Board Member Mary Ann Christopher hosted a live webinar on April 1, 2020, with top home health executives April Anthony, CEO of Encompass Home Health and Executive...

[Article] Leading Through COVID-19: Making and Communicating a Plan During Crisis

On the best of days, effective leadership can be a challenge. Inspiring staff, building teams, and managing resources all play a part in effective and impactful leadership. In times of crisis, such as this COVID-19 outbreak, many of the traditional rules seem to go out the w...

[Article] Leading Through COVID-19: Controlling Your Story During Crisis

We are living in unprecedented times. The world as we know it is rapidly changing. Just a few short weeks ago, none of us would have dreamed we would be where we are today. Fear, anxiety, and helplessness have taken over many of us—and for good reason, as we are navigating u...

[Webinar] Leading with a People First Strategy in Challenging Times

Though we are currently in the midst of an unprecedented crisis, we now have an opportunity to demonstrate the skills of leadership when they truly matter the most. During this webinar, I will share the framework of a ‘People First Strategy’, then provide examples of how to...

[Article] Multi-Part Blog and Video Series: Leading Teams in Times of Crisis and Immense Change

MedBridge Education, in collaboration with Dr. Linda Shell, MA, RN, is pleased to announce a multi-part series designed for leaders and managers of healthcare organizations. During this unprecedented COVID-19 crisis, it is essential that leaders and their teams come together...

Infection Prevention

[Article] Optimizing Personal Protective Equipment Use During the COVID-19 Crisis

Since the dawn of disposable, single-use products in health care, we have been taught to never reuse a product. If we had to care for someone on transmission-based precautions, be it contact or droplet, we would don the proper equipment before entering the room and doff it b...

[Webinar] Prep for COVID-19 Admissions & Patient Care in Rehab Facilities: Panel Discussion

As the COVID-19 health crisis continues, many post-acute rehab facilities are preparing for, or are actively managing, an influx of COVID-19 admissions to their facilities. This expected increase in admissions will impact patient care, staff safety, and discharge protocols i…

[Article] Community Preparedness Guidelines for COVID-19

In January 2020, the World Health Organization (WHO) declared the outbreak of a new coronavirus disease in Hubei Province, China. The new respiratory disease—coronavirus disease 2019, or COVID-19—is spreading globally, as well as across the United States. The general strateg...

[PDF Download] COVID-19 Policy and Procedure Instructional

The 2019 novel coronavirus (COVID-19) is a new virus that causes respiratory illness in people and can spread from person to person. The virus was first identified during an investigation into an outbreak in Wuhan, China. The general strategies that prevent the spread of COV...

[Article] Checklist for Inpatient Communities During the COVID-19 Outbreak

Long-term care facilities have experience managing respiratory infections and outbreaks among residents and staff and should apply the same outbreak management principles to COVID-19. In addition, the following checklist will be initiated...

[PDF Download] Facility Checklist for COVID-19

Key goals for the U.S. healthcare system in response to the COVID-19 outbreak are to reduce morbidity and mortality, minimize disease transmission, protect healthcare employees, and preserve healthcare system functioning....

COVID-19 Updates

[Webinar] Providing and Billing Outpatient Telehealth Therapy Services

On April 30th, 2020, the Centers for Medicare and Medicaid Services (CMS) temporarily added physical therapists, occupational therapists, and speech-language pathologists as providers of telehealth for outpatient therapy services, with a retroactive …

[Article] Breaking News: Telehealth Update for Institutional Providers of Therapy Services

CMS has added hospital outpatient and other institutional providers as eligible providers of telehealth services for the duration of the COVID-19 crisis. Therapy services paid under Part B and reported on an UB-04 form (with the -95 modifier) can be paid for as long as they ...

[Article] Your Guide to the Latest COVID-19 Recommendations and Resources

As a healthcare provider, you need quick access to the most recent information and guidance about COVID-19. Regardless of your role or setting, you can find the latest data and recommendations here from the most reliable and relevant sources, including CDC, CMS, and other pr...

[Article] Breaking News: PTAs & OTAs Allowed to Furnish Services via Telehealth in Private Practice

While many of you are probably still reeling from the good news last week about telehealth for therapy providers in private practice, we now have another boost from CMS. According to CMS representatives on Tuesday’s conference call with stakeholders, PTAs and OTAs can now fu...

[Article] Breaking News: PTs, OTs, & SLPs Added as Telehealth Providers

CMS has announced rehab therapy providers, including PT, OT, and SLP disciplines, have been added as eligible providers of telehealth services for the duration of the COVID-19 crisis. A CMS bulletin has more details on this and many additional regulatory actions taken to red...

[Webinar] Updates on E-Visits and Telehealth for Outpatient Therapy Services, Part 1 & 2

As a response to the COVID-19 pandemic, CMS has allowed the use of virtual visits, specifically ‘e-visits,’ for physical therapists, occupational therapists, and speech-language pathologists. To help you better understand these new guidelines, we’ve partnered with Rick Gawen...

Provider/Patient Wellness

[Article] Finding Our New Normal: Staying Safe During the Reopening Process

Many questions continue to swirl regarding what it will look like when we are no longer living in the shadow of COVID-19. Many states have begun the “re-opening” process, some forging ahead despite an increase in numbers within their state. So why are we in the reopening pro…

[Article] Life After the Ventilator: Swallowing Following Extubation

As the COVID-19 pandemic unfolded in New York City, patients flooded into ERs with such severe respiratory distress that many required mechanical ventilation to assist with their breathing. Because of the well-publicized shortage of life-saving ventilators, the media often c…

[Webinar] Interprofessional Management of Post-Intensive Care Syndrome (PICS)

Due to the COVID-19 pandemic, post-intensive care syndrome (PICS) is gaining increased attention by healthcare professionals and the general public. PICS describes a triad of problems that survivors of critical illness may experience, resulting in long-term activity limitati…

[Webinar] Prep for COVID-19 Admissions & Patient Care in Rehab Facilities: Panel Discussion

As the COVID-19 health crisis continues, many post-acute rehab facilities are preparing for, or are actively managing, an influx of COVID-19 admissions to their facilities. This expected increase in admissions will impact patient care, staff safety, and discharge protocols i…

[Article] A Healthcare Provider’s Guide to Staying Healthy Amid the COVID-19 Pandemic

Healthcare providers, whether they are nurses, doctors, or therapists, are notorious for providing quality care at the expense of their own health. During this time of uncertainty with COVID-19, we must work at keeping ourselves healthy in order to not only maintain our own …

[Article] Communicating in the Age of Social Distancing

Don’t shake hands or touch each other. Keep six feet between yourself and other people. Be sure to wear a mask (and gown and gloves and goggles) in patient rooms. Minimize social contact. It’s hard to imagine a situation less conducive to communication and engagement than th…

[Article] 5 Ways to Navigate Burnout During the COVID-19 Pandemic

Will healthcare workers experience an increase in burnout due to the COVID-19 outbreak? You bet. As healthcare workers deal with the marathon of treating patients diagnosed with the virus—all while coping with limited resources—making plans to manage burnout and supporting t…

[Article] Fact or Fiction? Dispelling the Myths Surrounding COVID-19

Right now it’s impossible to turn on the television or radio or peruse social media without hearing about COVID-19. Cities, states, and countries on lockdown, famous people under quarantine. Along with the virus, the level of panic itself is practically a pandemic. In these …

Motivational Interviewing

[Free Video Series] Curb Your Crisis: When Drive is in Low Gear

Are your patients anxious about COVID? Does fear derail your health conversations? In this 3-part video series you’ll work through a case study to learn how to identify strategies to help patients stay on track to be their best.

Free Community Education to Help Stop the Spread

With so much COVID-19 information being shared, it can be difficult to identify patient education resources that are engaging, informative, and accurate. We created these videos so that you can confidently share COVID-19 prevention resources that will help keep your patients, your staff, and their families safe.

COVID-19: How to Protect Yourself Against Coronavirus

Mental Health Tips to Use During the Coronavirus Pandemic

Engage Your Patients with Our Business Recovery Marketing Resources

A vital part of business recovery is engaging patients, both existing and new. Whether that's leveraging telehealth or encouraging more patients to visit you in-person, we've provided free resources to help.

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