RESOURCE CENTER

COVID-19 Toolkit

We’ve curated a comprehensive toolkit comprised of resources and products designed to help your organization maintain a safe environment and mitigate the spread of COVID-19, including educational resources, compliance training, and the ability to remotely treat and triage quarantined patients with Telehealth Virtual Visits.

FREE GUIDE

Navigate the COVID-19
Vaccination Requirements

In our latest guide, find out what the federal mandate means for your organization and how to navigate difficult conversations, manage employee burnout, and more.

View the Guide

Your QAPI Roadmap: Getting from QA to PI

A Word from MedBridge’s CEO

“Throughout this crisis, one observation is abundantly clear: Healthcare providers are resilient.”

Free Infection Prevention Compliance Courses

Standardize your organization’s infection prevention training, quickly bring your staff up to speed with the latest protocols, and ensure your team is equipped with up-to-date information with our free seven-part infection prevention compliance course series.

How Our Solution Can Help During This Crisis

  • Remotely treat and triage patients through our intuitive video conferencing environment. Stream and share home programs to create a seamless experience for your patients. Learn More
  • Remove the barriers to treatment introduced by the COVID-19 crisis and maintain adherence to treatment plans by prescribing home exercises and patient education in easy-to-follow, achievable daily doses on our patient mobile app. Learn More
  • Our comprehensive patient engagement suite features adherence tracking, in-app messaging, and satisfaction monitoring to help keep patients engaged and active in their plan of care while they're confined to their home. Learn More
  • To overcome the impact of conference cancellations and restrictions on in-person training, our robust library of thousands of continuing education courses ensure you’re able to advance your training and keep your license throughout this period. Learn More
  • By pairing our evidence-based education with your own company-specific protocols and resources in the Learning Management System, you can assign your staff the information they need to keep everyone safe. Learn More
  • Ensure you’re able to effectively respond to this unprecedented healthcare crisis with education on how to lead your team through crises. Learn More

Featured COVID-19 Resources

We’ve worked with industry experts and leaders to provide guidance, checklists, and procedures to help organizations and practitioners keep their patients and community protected and prepared to prevent the spread of COVID-19.

More COVID-19 Resources

Telehealth and Remote Care

[Article] How to Implement Telehealth to Create a Successful Virtual Care Clinic

In the early part of 2020, the leadership team at Alliance Physical Therapy Partners knew they wanted to incorporate telehealth across their partner clinics as a way to give their patients more flexibility and convenience. They anticipated the process would begin sometime…

[Article] The Future of Healthcare: Integrating Telehealth in the Care Continuum

Ten years ago, if you talked about meeting your significant other online, ordering a meal through an app, or asking your car for the fastest way home, you were definitely outside the norm. Today, however, technology is prevalent throughout our social and workplace activities…

[Article] Skilled Nursing Facilities Must Continue to Invest in Telehealth Services

Seven months into the COVID-19 pandemic, SNFs are continuing to respond to the many challenges presented, working to ensure there is sufficient capacity for residents as well as access to broader personal protective equipment, testing, and help with staffing…

[Article] The Pandemic Has Shown Why Telehealth is the Future of Healthcare

More than six months into the COVID-19 pandemic, states are continuing to respond to the many challenges presented: Working to ensure there is sufficient hospital capacity for patients, protective equipment for healthcare workers, money in the hands of…

[Article] 3 Steps for Boosting Your Practice and Engaging Your Patients with Telehealth

When the COVID-19 pandemic began, one of the first adjustments we all made was finding new ways to connect with our families and friends. Virtual game nights quickly rose in popularity, becoming a good way to relax and laugh with loved ones across the country and even…

[Article] The Role of the OT in Caregiver Coaching over Telehealth

Due to the COVID-19 pandemic, many occupational therapy practitioners have turned to the telehealth service delivery model. But many practitioners are new to providing services using this model, leading to questions about how to make the best use of the platform…

[Article] Conducting Successful Feeding Therapy over Telehealth: 9 Recommendations

As many as 25 percent of children worldwide have a feeding problem, and it comes as no surprise that parents of these children report nutrition as one of their most worrying concerns. Adding to their worry, the COVID-19 pandemic has left service providers scrambling with min…

[Training Series] Telehealth: An Introduction to Virtual Care

Telehealth is essential for providing patient care due to the current public health environment. Many providers struggle with how to translate their years of in-person treatment experience to the virtual environment. This course will introduce providers to best practice stra…

[Training Series] Telehealth: An Introduction to Virtual Care for Home Care Clinicians

Telehealth is essential for providing patient care due to the current public health environment. Many home care providers struggle to identify when a patient can benefit from a blended model of care with telehealth, as well as with how to translate their years of in-person treatment experience to the virtual…

[Article] Steps for Implementing Telehealth Practice for Skilled Nursing Faciltiies

Since the beginning of this ongoing public health emergency, we’ve learned and experienced an astonishing amount. One important detail we now know from recent studies and data collection is that COVID-19 most aggressively transmits with extended contact in enclosed spaces. T…

[Article] 5 Tips for Building Rapport with Telehealth Patients

Incorporating telehealth into our practice has allowed us to continue to treat patients in the midst of this challenging pandemic. Looking toward the future, this option will make it possible to see patients who have busy schedules, live far away from the clinic, or have phy…

[Article] 3 Tips for Delivering Better Care with Telehealth

Telehealth has come to the forefront as a viable option in this defining moment in health care. Faced with our current public health reality, many clinicians are struggling to transition their years of in-person treatment to virtual care. Although there are similarities betw…

[Article] Your Guide to Telehealth Implementation: 7 Steps to Move Forward

For PTs, OTs and SLPs in Private Practice, telehealth is here for at least the duration of the COVID-19 crisis. Many practices are already exploring their options to develop remote care programs and capabilities to meet the needs of patients following local shelter-in-place …

[Article] The Speech-Language Pathology Assistant’s Role in Caregiver Coaching

In many on-site clinical environments prior to COVID-19, SLPs and SLPAs interacted primarily with the client while the caregiver observed quietly, or perhaps waited in an outside area. In school settings, parent/professional interaction may have been limited to quarterly rep…

[Webinar] Virtual Pediatric Therapy: Assessment and Intervention Using Telehealth as a Service Delivery Model

Telehealth is an alternative service delivery model that pediatric occupational therapists, pediatric physical therapists, and pediatric speech-language pathologists can use for implementing therapeutic interventions. Research supports the efficacy of telehealth in pediatric…

[Webinar] Providing and Billing Outpatient Telehealth Therapy Services

On April 30th, 2020, the Centers for Medicare and Medicaid Services (CMS) temporarily added physical therapists, occupational therapists, and speech-language pathologists as providers of telehealth for outpatient therapy services, with a retroactive effective date of March 1…

[Article] Adapting Telepractice to School-Based Situations

Are you a school-based clinician adapting to telepractice? Do you feel overwhelmed during these uncertain times? You’re definitely not alone. Many school districts are turning to telepractice to ensure continuity of services for their students with IEPs. As school closures e…

[Article] When Is Telehealth the Right Choice for Your Patients?

The COVID-19 pandemic has created an unprecedented need to care for patients remotely. Worldwide, the pandemic continues to accelerate, even as U.S. case numbers show signs of a possible plateau. The World Health Organization (WHO) has warned that without a unified national …

[Article] 4 Tips for Conducting Successful E-Visits

Like many of you, I’m trying to navigate the current COVID-19 crisis. My goal is to keep my patients safe while also delivering modified, quality service. E-visits are one option for staying connected with your patients while still providing them with advice so they can cont...

[Webinar] Updates on E-Visits and Telehealth
for Outpatient Therapy Services, Part 1 & 2

As a response to the COVID-19 pandemic, CMS has allowed the use of virtual visits, specifically ‘e-visits,’ for physical therapists, occupational therapists, and speech-language pathologists. To help you better understand these new guidelines, we’ve partnered with Rick Gawen…

[Press Release] MedBridge Launches Telehealth Virtual Visits Software

MedBridge, the industry-leading online education and patient engagement solution that enables healthcare organizations to improve outcomes and optimize care delivery, announced today that it has released Telehealth Virtual Visits. The offer is intended to provide crucial help...

Leading Through Crisis

[Webinar] Responding to the COVID-19 Pandemic: A Panel Discussion with Home Health Leaders

In response to the ongoing COVID-19 pandemic, home health organizations must evaluate their readiness to respond and develop action plans to keep their staff and patients safe in this time of need. Please join Mary Ann Christopher, former VP and Corp...

[Article] Leading Through COVID-19: 4 Strategies to Inspire and Motivate

During these challenging times, staff are experiencing high levels of change, resulting in increased levels of stress and anxiety. Staff are at their best when they feel their leader is invested in them both personally and professionally, so in these times of high stress and...

[Article] Leading Through COVID-19: Three Ways to Elevate Your Leadership

When our normal routine is disrupted in times of crisis or immense change, it’s easy to be hesitant to act or to try a little too hard to fix individual problems. We can easily get lost in the issues at hand or seek short-term solutions that don’t address the new reality. Wh...

[Article] Key Takeaways from Our Live Webinar on Home Health Responses to the COVID-19 Pandemic

How are home health organizations experiencing and responding to the COVID-19 pandemic? To find out, MedBridge Board Member Mary Ann Christopher hosted a live webinar on April 1, 2020, with top home health executives April Anthony, CEO of Encompass Home Health and Executive...

[Article] Leading Through COVID-19: Making and Communicating a Plan During Crisis

On the best of days, effective leadership can be a challenge. Inspiring staff, building teams, and managing resources all play a part in effective and impactful leadership. In times of crisis, such as this COVID-19 outbreak, many of the traditional rules seem to go out the w...

[Article] Leading Through COVID-19: Controlling Your Story During Crisis

We are living in unprecedented times. The world as we know it is rapidly changing. Just a few short weeks ago, none of us would have dreamed we would be where we are today. Fear, anxiety, and helplessness have taken over many of us—and for good reason, as we are navigating u...

[Webinar] Leading with a People First Strategy in Challenging Times

Though we are currently in the midst of an unprecedented crisis, we now have an opportunity to demonstrate the skills of leadership when they truly matter the most. During this webinar, I will share the framework of a ‘People First Strategy’, then provide examples of how to...

[Article] Multi-Part Blog and Video Series: Leading Teams in Times of Crisis and Immense Change

MedBridge Education, in collaboration with Dr. Linda Shell, MA, RN, is pleased to announce a multi-part series designed for leaders and managers of healthcare organizations. During this unprecedented COVID-19 crisis, it is essential that leaders and their teams come together...

[Article] Survey Preparedness in the Age of COVID-19

Are you ready? After a bit of a reprieve due to the pandemic, surveyors are once again out doing the important job of ensuring compliance and quality of care for patients. Do not be surprised when the surveyor comes to your organization unannounced. Whether it is...

[Article] Delivering Value Through Virtual Care in Home Health: A Q&A with Spectrum Health

In 2020, Spectrum Health’s home health division implemented a virtual care program in response to the recent rollout of PDGM. By integrating virtual visits with in-person care, Spectrum has not only been able to achieve its initial objective of reducing costs but has also seen...

[Article] Strategies for Success with Digital Care: A Q&A with Kaiser Permanente, AdventHealth, and Spectrum Health

During COVID-19 and beyond, digital care tools like telehealth, home exercise programs, and patient education can help healthcare organizations expand access to care, improve patient engagement and satisfaction, and drive superior outcomes while keeping costs low. We recently...

[Article] Improving Patient Outcomes with Telehealth Virtual Visits: A Q&A with Upstream Rehabilitation

At the beginning of the COVID-19 pandemic, Upstream Rehabilitation implemented telehealth visits company-wide to ensure continuity of care for patients who were homebound. Months later, we sat down with Krisi Probert, Executive Vice President and...

Infection Prevention

[Article] Optimizing Personal Protective Equipment Use During the COVID-19 Crisis

Since the dawn of disposable, single-use products in health care, we have been taught to never reuse a product. If we had to care for someone on transmission-based precautions, be it contact or droplet, we would don the proper equipment before entering the room and doff it b...

[Webinar] Prep for COVID-19 Admissions & Patient Care in Rehab Facilities: Panel Discussion

As the COVID-19 health crisis continues, many post-acute rehab facilities are preparing for, or are actively managing, an influx of COVID-19 admissions to their facilities. This expected increase in admissions will impact patient care, staff safety, and discharge protocols i…

[Article] Community Preparedness Guidelines for COVID-19

In January 2020, the World Health Organization (WHO) declared the outbreak of a new coronavirus disease in Hubei Province, China. The new respiratory disease—coronavirus disease 2019, or COVID-19—is spreading globally, as well as across the United States. The general strateg...

[PDF Download] COVID-19 Policy and Procedure Instructional

The 2019 novel coronavirus (COVID-19) is a new virus that causes respiratory illness in people and can spread from person to person. The virus was first identified during an investigation into an outbreak in Wuhan, China. The general strategies that prevent the spread of COV...

[Article] Checklist for Inpatient Communities During the COVID-19 Outbreak

Long-term care facilities have experience managing respiratory infections and outbreaks among residents and staff and should apply the same outbreak management principles to COVID-19. In addition, the following checklist will be initiated...

[PDF Download] Facility Checklist for COVID-19

Key goals for the U.S. healthcare system in response to the COVID-19 outbreak are to reduce morbidity and mortality, minimize disease transmission, protect healthcare employees, and preserve healthcare system functioning....

COVID-19 Updates

[Webinar] Providing and Billing Outpatient Telehealth Therapy Services

On April 30th, 2020, the Centers for Medicare and Medicaid Services (CMS) temporarily added physical therapists, occupational therapists, and speech-language pathologists as providers of telehealth for outpatient therapy services, with a retroactive …

[Webinar] Updates on E-Visits and Telehealth for Outpatient Therapy Services, Part 1 & 2

As a response to the COVID-19 pandemic, CMS has allowed the use of virtual visits, specifically ‘e-visits,’ for physical therapists, occupational therapists, and speech-language pathologists. To help you better understand these new guidelines, we’ve partnered with Rick Gawenda…

Provider/Patient Wellness

[Article] Finding Our New Normal: Staying Safe During the Reopening Process

Many questions continue to swirl regarding what it will look like when we are no longer living in the shadow of COVID-19. Many states have begun the “re-opening” process, some forging ahead despite an increase in numbers within their state. So why are we in the reopening pro…

[Article] Nurturing Neonates During COVID-19: 8 Steps for Safe Transitions

Bringing a newborn baby home is usually a joyful occasion; however, significant stress and uncertainty often accompanies that feeling of joy—even under the best of situations. The families of newborns who start their lives needing the support of the neonatal intensive care unit…

[Article] Rehabilitating COVID-19 “Long-Haulers”: The ME/CFS Connection

A growing number of people are reporting persistent illness after first getting infected with the SARS-CoV-2 virus. These “long-haulers,” a name coined for long-term COVID-19 patients, experience profound fatigue, headaches, shortness of breath…

[Article] Life After the Ventilator: Swallowing Following Extubation

As the COVID-19 pandemic unfolded in New York City, patients flooded into ERs with such severe respiratory distress that many required mechanical ventilation to assist with their breathing. Because of the well-publicized shortage of life-saving ventilators, the media often c…

[Webinar] Interprofessional Management of Post-Intensive Care Syndrome (PICS)

Due to the COVID-19 pandemic, post-intensive care syndrome (PICS) is gaining increased attention by healthcare professionals and the general public. PICS describes a triad of problems that survivors of critical illness may experience, resulting in long-term activity limitati…

[Webinar] Prep for COVID-19 Admissions & Patient Care in Rehab Facilities: Panel Discussion

As the COVID-19 health crisis continues, many post-acute rehab facilities are preparing for, or are actively managing, an influx of COVID-19 admissions to their facilities. This expected increase in admissions will impact patient care, staff safety, and discharge protocols i…

[Article] A Healthcare Provider’s Guide to Staying Healthy Amid the COVID-19 Pandemic

Healthcare providers, whether they are nurses, doctors, or therapists, are notorious for providing quality care at the expense of their own health. During this time of uncertainty with COVID-19, we must work at keeping ourselves healthy in order to not only maintain our own …

[Article] Communicating in the Age of Social Distancing

Don’t shake hands or touch each other. Keep six feet between yourself and other people. Be sure to wear a mask (and gown and gloves and goggles) in patient rooms. Minimize social contact. It’s hard to imagine a situation less conducive to communication and engagement than th…

[Article] 5 Ways to Navigate Burnout During the COVID-19 Pandemic

Will healthcare workers experience an increase in burnout due to the COVID-19 outbreak? You bet. As healthcare workers deal with the marathon of treating patients diagnosed with the virus—all while coping with limited resources—making plans to manage burnout and supporting t…

[Article] Fact or Fiction? Dispelling the Myths Surrounding COVID-19

Right now it’s impossible to turn on the television or radio or peruse social media without hearing about COVID-19. Cities, states, and countries on lockdown, famous people under quarantine. Along with the virus, the level of panic itself is practically a pandemic. In these …

Motivational Interviewing

[Free Video Series] Curb Your Crisis: When Drive is in Low Gear

Are your patients anxious about COVID? Does fear derail your health conversations? In this 3-part video series you’ll work through a case study to learn how to identify strategies to help patients stay on track to be their best.

Motivational Interviewing

[Free Video Series] Curb Your Crisis: When Drive is in Low Gear

Are your patients anxious about COVID? Does fear derail your health conversations? In this 3-part video series you’ll work through a case study to learn how to identify strategies to help patients stay on track to be their best.

[Article] Monoclonal Antibodies: A Designer COVID-19 Treatment Requires Designer Rehabilitation

Monoclonal antibodies aren’t new. While we may currently be using them experimentally to treat patients in the early phases of COVID-19 infection, they have been around since 1985. You may already be familiar with a few of them. For instance, we treat...

[Article] Postural Orthostatic Tachycardia Syndrome (POTS): Evaluation, Treatment, and the COVID-19 Connection

Postural orthostatic tachycardia syndrome (POTS) is a form of dysautonomia, a dysfunction of the autonomic nervous system, which controls the automatic functions of the body such as heart rate, temperature regulation, sweating, digesting, resting, blood pressure, pupil regulation, vascular control and fight or flight response...

[Article] Recognizing & Addressing Post-Intensive Care Syndrome (PICS)

“Chuck,” a 54-year-old male, has presented with pain and difficulty walking. He reports that he thinks he has tendinitis, and his past medical history includes diabetes and hypertension, which he has been managing with diet and exercise. Chuck’s pain began after taking prolonged...

[Article] COVID-19 & Dysphagia: If You Can’t Breathe, You Can’t Swallow

Human beings essentially have two jobs to do when we swallow. First, we have to move food and liquid through the mouth and the pharynx, past the airway, and into the esophagus and stomach. Second, we have to simultaneously protect the airway. Airway protection has a number of built-in redundancies:

[Article] Myofascial Trigger Points: Addressing Reported After-Effects of COVID-19

COVID-19 has presented a new reality in which we as healthcare providers find ourselves in the unique position of simultaneously managing the effects of the virus, while still learning about it. Amidst the new information that continues to be revealed is an increasingly common connection...

[Article] Swallowing Rehabilitation in Post-Acute COVID-19

I remember clearly the very first patient I treated for COVID-19 in our hospital. She would turn out to be the first of many. “Lisa” was a retired pediatrician, very active and fit prior to her admission, who had been extubated the day before following nine days of intubation. As is the...

Free Community Education to Help Stop the Spread

With so much COVID-19 information being shared, it can be difficult to identify patient education resources that are engaging, informative, and accurate. We created these videos so that you can confidently share COVID-19 prevention resources that will help keep your patients, your staff, and their families safe.

COVID-19: How to Protect Yourself Against Coronavirus

Mental Health Tips to Use During the Coronavirus Pandemic

Engage Your Patients with Our Business Recovery Marketing Resources

A vital part of business recovery is engaging patients, both existing and new. Whether that's leveraging telehealth or encouraging more patients to visit you in-person, we've provided free resources to help.

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