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Dementia Communication Strategies for Teaching the Caregiver

presented by Jane Yakel

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Over half of the population 65+ years of age will have symptoms of Alzheimer’s Disease by 2050. A staggering and sobering figure! When faced with the question of who is going to care for these patients, the finger ultimately points to the family. Families struggle due to their inadequate understanding of the “world of dementia.” As service delivery of therapy shifts from the patient to family, the clinician needs to know how to teach and document the necessary Communication Strategies required for skilled intervention. This course teaches top evidence-based communication strategies with step-by-step directions, dozens of real life examples, and hands-on demonstrations. Clinicians will gain the confidence and skills to teach the family and caregivers; to teach those who are ultimately responsible for the patient.

Meet Your Instructor

  • Jane Yakel, MS, CCC-SLP

    Jane Yakel, M.S. CCC-SLP is a licensed and certified Speech-Language Pathologist currently employed as private contractor and consultant. She has worked in a variety of settings which include: acute care, outpatient clinics, home health agencies, skilled nursing facilities, independent living facilities, hospitals, and school districts. She has been a regional and national clinical specialist or therapist, and a trainer for program directors throughout the United States. She taught Medicare Regulations and Guidelines and has defended Medicare denial claims at the Administrative Law Judge Lever for Occupational Therapy, Physical Therapy, and Speech-Language Pathologist with 100% turnover. She has served as CEO of a Community RE-Entry Center for Traumatic Brain Injury survivors in Scottsdale AZ, and has been a professor and clinical instructor at four universities: University of Wyoming, Utah State University, DeVry University-Phoenix, and DeVry University-Fremont California. Her diverse background in the academic, administration, and healthcare arenas has given her strong clinical skills in patient assessment, evaluation, treatment, and patient/family education. She has also shared her expertise as an author and presenter for national and state board continuing educational courses on various topics including the Prospective Payment System, Ethics and Professionalism, Dysphagia Management, Customer Service, Comprehensive Assessment of the Patient and Cognitive Communication Disorders. She is the author of four comprehensive therapy books addressing dementia, cognition, dysphagia, and assessment. She is a member of the American Speech-Language-Hearing Association, is a past representative for the People to People Ambassador Program for the American Speech and Hearing Association in South Africa, and is a prior member of the Wyoming Board of Examiners for Speech-Language and Audiology. Ms. Yakel completed her undergraduate and graduate studies at the University of Wyoming, specializing in neuropathology.

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Chapters & Learning Objectives

Download Learning Objectives
  1. Global Health, Prevalence Forecast of Aging, Caregiver Statics, Therapeutic Approaches

    1. Global Health, Prevalence Forecast of Aging, Caregiver Statics, Therapeutic Approaches

    This chapter describes global health and aging, dementia prevalence forecasts for the aging population, and touches on caregiver statics: cost in dollars, impact on economy, and reduction in workforce.

  2. Communication Techniques

    2. Communication Techniques

    This chapter describes the FOCUSED communication guide for caregivers, and the key points of the acronym with explanations.

  3. Reflective Listening

    3. Reflective Listening

    This chapter describes reflective listening, and provides examples of implementation of directions, pitfalls of reflective listening, and reflective listening formulas.

  4. Validation

    4. Validation

    This chapter describes validation, including it's definition and the rational for deploying validation. The pros of validation are discussed and weighed against reality therapy within the context of clinical scenarios such as hoarding, hallucinations, and blamer behaviors.

  5. Re-Direction

    5. Re-Direction

    This chapter describes and defines re-direction, describes techniques to re-direct dementia patients, and uses re-direction in case examples.