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White Paper

Building High Performance Teams
That Work Well (Together)
By Linda M. Shell, DNP, MA, BSN, MA

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6 Essential Steps for Creating
a High-Performing Team

More than 70 percent of medical errors can be attributed to poor team dynamics. 1 That’s an astounding statistic. And it’s one worth repeating: More than 70 percent of medical errors are the result of teams that work poorly together. Fortunately, this sobering number can be dramatically reduced when organizations make a commitment to improving team leadership and focus on fostering teamwork in the workplace.

In this white paper, Building High Performance Teams That Work Well (Together), Dr. Linda Shell, DNP, MA, RN – one of the nation’s foremost experts on healthcare leadership – provides a six-step, pragmatic guide to addressing the ongoing challenge of helping medical professionals work collaboratively.

Readers will gain:

  • Actionable tools, frameworks, and resources for improving collaboration within their organizations
  • An understanding of the impact effective teams have on patient safety and satisfaction
  • Strategies for addressing the most pressing issues preventing teams from being successful

1 Mitchell, R., Parker, V., Giles, M., & Boyle, B. (2014). The ABC of health care team dynamics: understanding complex affective, behavioral, and cognitive dynamics in interprofessional teams. Health Care Management Review, 39(1): 1–9.

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Who is this white paper for?

This white paper is an ideal resource for:

  • Healthcare executives
  • Managers, administrators, and other healthcare leaders
  • Nursing staff, CNAs, home health aides, and other practitioners in leadership roles

These best practices can be applied in the following settings:

  • Hospitals
  • Private practices
  • Long-term care facilities
  • Home care organizations

Meet the Author


Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders and delivering quality care. As principal of, she collaborates with organizations on education, leadership development, building resilience, fall prevention, dementia programming, and sleep improvement. Dr. Shell has served on various boards, including LeadingAge of Minnesota and the Minnesota Gerontological Society.

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