DOCUMENTATION EDUCATION
Optimize Quality of Care and Revenue Cycles
Ensure reimbursements match the care your team provides with defensible documentation.
Train Your Staff on Documentation Best Practices
Inconsistent or flawed documentation practices across your teams can result in errors, denials, lowered reimbursements, and diminished quality of care. Train your staff on how to create defensible documentation that increases patient safety and optimizes revenues.
Our comprehensive Documentation Education Solution includes advanced course series, webinars, onboarding programs, and automated tools that allow you to distribute, scale, and standardize training on the latest, most effective documentation standards.
Denied claims cost an average of $118 each to appeal.1
How Our Solution Works
Accurately capture the care you provide
- Ensure documentation supports the care provided with courses on the best practices for medically necessary and skilled care.
- Standardize documentation processes across your organization with effective onboarding programs.
- Increase revenue and referral opportunities by educating staff on using data to improve quality and performance metrics.
- Avoid mistakes that lead to lower reimbursement and reduced quality of care with effective interdisciplinary team training.


Keep your documentation defensible
- Prevent denials with effective training on creating accurate and defensible documentation.
- Create a safer patient environment by educating your staff on the risk to patients of poor documentation.
- Promote higher quality care across your organization with training on creating defensible documentation that supports best practices in care planning.
Safeguard your organization by staying in compliance
- Prepare staff to face audits and utilization reviews by sharing the experiences and insights of similar organizations.
- Improve performance in audits and utilization reviews by ensuring staff understand requirements, forms, and timelines.
- Reduce the risk of noncompliance by easily assigning standardized training or targeted remediation education.

Deliver up-to-date, defensible documentation training relevant to your staff's setting, discipline, and knowledge level.
Instruction from outpatient billing and documentation expert Rick Gawenda on how to equip clinicians to create defensible documentation.
Defensible documentation (including PDGM) instruction from Dee Kornetti and Cindy Krafft that incorporates special considerations of the home environment.
Instruction from Ellen Strunk and Maureen McCarthy that focuses on the SNF interdisciplinary team and the unique needs of the patient to optimize care in PDPM.
Want to find out more?
View Documentation Education Products
- Documentation and Regulatory Education
Mitigate risk and maintain profitability with an extensive selection of courses designed with the latest guidance from industry experts. - Compliance Training
Streamline your compliance training to mitigate risk, maintain profitability, and stay in accordance with regulatory requirements. - Regulatory and Business Webinars
Gain valuable insight into industry trends, new regulations, and best practices with non‑accredited free webinars. - Learning Management System
Standardize clinical training across all categories of risk management education with an intuitive, user-friendly platform.
Safeguard Your Organization and Protect Your Revenues
Ensure a safe and ethical workplace while staying covered with the most reliable guidance on regulatory requirements and documentation standards.
Safeguard Your Organization and
Protect Your Revenues
Ensure a safe and ethical workplace while staying
covered with the most reliable guidance on regulatory
requirements and documentation standards.
Want to learn more? Talk to our team!
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