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Fraud, Waste, and Abuse: Fundamentals of Compliance in Home Health and Hospice

presented by Cathleen Armato, RN, CHC, CHPC

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Disclosure Statement:

Financial: Cathleen Armato receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.


 Non-Financial:  Cathleen Armato has no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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26% of the national budget is spent on Medicare, Medicaid and the Children's Health Insurance Program (CHIP). The National Health Care Anti-Fraud Association (NHCAA) estimates that our nation loses tens of billions of dollars each year due to health care fraud. This course will review fraud, waste, and abuse and how providers and their employees can participate in compliance efforts to stem the flow of inappropriate payments and preserve these programs for our future. The course will review rules and laws governing home health and hospice, risk areas for home health and hospice, and proactive steps employers and employees can take to remain in compliance with program requirements.

Meet Your Instructor

Cathleen Armato, RN, CHC, CHPC

Cat Armato is an experienced executive with 18 years in the home care and hospice industry. She has served in various roles during that time, including VP of operations and chief compliance officer for a nationwide provider. In 2012, Cat became a consultant. She has assisted multiple organizations with their compliance and quality efforts, from…

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Chapters & Learning Objectives

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1. Defining Fraud, Waste, Abuse and Errors

This chapter defines errors, waste, abuse and fraud and gives examples of each. Through better understanding of these definitions, employees will be positioned to recognize opportunities for improvement in their organization.

2. Laws and Programs Governing Healthcare

This chapter reviews the four primary regulations that affect the home care and hospice industry. The False Claims Act will be reviewed including its history and rationale. Anti-Kickback, Stark, and exclusions will also be reviewed to provide clarification so providers and clinicians are better informed and can make good decisions on their day-to-day activities.

3. Elements of an Effective Compliance Program

This chapter reviews the 7 Elements of an Effective Compliance Program as defined by the Office of the Inspector General (OIG). Understanding these elements will help the clinician look for those resources within their own organizations that can assist them in compliance efforts. Each element is reviewed so the clinician will understand why home health and hospice providers carry out specific activities, such as auditing and monitoring.

4. Home Health and Hospice Risk Areas

This chapter reviews the highest risk areas for a home health and hospice provider. Major risk areas for each provider type are listed and discussed. With this information, the clinician is better able to recognize and proactively report any compliance concerns.

5. Individual Responsibilities

Compliance is not the job of one person or one committee. It is the responsibility of every individual within the organization. This chapter reviews individual responsibilities in reporting a concern and cooperating in an investigation. We will also discuss non-retaliation and what you should expect from your employer.

More Courses in this Series

Pain Assessment and Management: Part One

Presented by Cathleen Armato, RN, CHC, CHPC

Pain Assessment and Management: Part One

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

Thorough pain assessments are a critical component of adequate pain management. Clinicians will learn how to conduct a verbal, physical, and functional pain assessment, barriers to pain management, population groups at risk of under-treatment, harmful effects of unrelieved pain, and goals of pain management.

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Pain Assessment and Management: Part Two

Presented by Cathleen Armato, RN, CHC, CHPC

Pain Assessment and Management: Part Two

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

Pain Assessment and Management: Part II helps prepare the home care or hospice nurse to help manage pain medications. Common terminology related to pain management will be reviewed, including tolerance, dependence, and addiction. Managing drug-seeking behaviors will be covered as well as prescription drug monitoring programs and drug destruction. This course will also review non-opioid analgesics, adjuvant therapies, and opioids. Side effects and significant side effects will be discussed as well as titration and rotation of opioids for the management of pain and side effects. In addition to the review of medications, we will also discuss non-pharmacologic interventions for the management of pain in the home environment.

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Legal Implications in Nursing Documentation

Presented by Cathleen Armato, RN, CHC, CHPC

Legal Implications in Nursing Documentation

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

Nursing documentation is the primary evidence that a nurse followed the standards of care and provides the nurse with credibility in a malpractice claim. This course reviews the legal implications of documentation and common errors found in clinical records. Examples of incorrect charting will be reviewed with appropriate alternative ways to document findings. This course also discusses patient-centric documentation to support quality care. Through appropriate and strong documentation, the nurse is better positioned to support following the patient's plan of care and to defend against a malpractice claim.

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