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presented by Linda M. Shell, DNP, MA, BSN, RN, DNS-CT
Financial: Linda M. Shell receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Non-Financial: Linda M. Shell has no competing non-financial interests or relationships with regard to the content presented in this course.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.
Linda M. Shell, DNP, MA, BSN, RN, DNS-CT
Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders, delivering quality care, and challenging the status quo of long-term care. As principal of lindashell.com, she collaborates with organizations across the country on education, leadership development, post-COVID recovery, workforce challenges, dementia programming, and sleep improvement. Dr. Shell currently…
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1. Building Teams and Engaging Others
Influential leaders never operate in isolation but find their greatest success in engaging others, working collaboratively, and building teams for achieving outcomes. This course will discuss the key components of team building and identify methods for engaging others and achieving successful outcomes from an informal leadership perspective.
2. Navigating Workplace Conflict and Difficult Conversations
Positive outcomes and quality care are achieved through the process of people working well together—but there are times when working well together is not so easily achieved. People often see the world from different perspectives, and their thoughts and ideas may be in conflict with those of others. Successful leaders are courageous and willing to work through conflict toward stronger relationships and improved outcomes. This chapter will provide a road map for managing conflict in a productive manner and building relationships with even the most difficult personalities.
3. The Power of Critical Thinking
The average person makes hundreds of decisions every day. Informal leaders often make important decisions that influence outcomes and have long-lasting impacts on the working environment. One of the indicators of effective leadership is the ability to critically think through situations and solve problems. This course will offer specific steps informal leaders can use to expand their decision-making capabilities and strengthen their process of critical thinking.
4. How Informal Leaders Have Lasting Impact
All leaders, both formal and informal, impact others through both words and behavior. Often, in high stress environments, leaders don’t take the time to reflect on their behavior or on the opportunity they have for long-lasting impact on others or the organization as a whole. This chapter will discuss five ways informal leaders can positively impact others, develop resilience during challenges, and influence others to produce positive outcomes.
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