How do I test my internet connection speed?
To make sure that your laptop or desktop computer has a reliable internet connection you will need to conduct an internet speed test. It is recommended that you have an internet speed of at least 25mb/second to conduct a telehealth visit.
To conduct a speed test:
- Navigate to google.com.
- Type in “speed test” and press search.
- An internet speed test will appear at the top of the search results. Click the blue “Run Speed Test” button to complete the test. A dialogue box will appear on your screen.

- Your download speed should be above 25mbps for an optimal Telehealth experience.


Related Videos and Downloadable Guides
How-to Guide
FAQ and Troubleshooting
How-to One Pager
Related Resources
How-to One Pager
Getting Started with Telehealth Virtual Visits
Still have questions?
Contact your provider for more information.
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