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Jennifer Kennedy

EdD, MA, BSN, RN, CHC

Dr. Jennifer Kennedy is the vice president for quality and standards at Community Health Accreditation Partner (CHAP) and is a nationally recognized hospice expert. She has more than 35 years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice and palliative care for the last 20+ years. She has a bachelor's degree in nursing, has a dual master's degree in health education and case management, has a doctoral degree in healthcare education and policy, and is a certified healthcare compliance professional. Jennifer is the lead for the CHAP quality and compliance team and interacts with Centers for Medicare & Medicaid Services (CMS) and their contractors regarding hospice regulatory and quality issues for hospice, home health, home infusion, pharmacy, and durable medical equipment. She collaborates with the CHAP Center for Excellence, an education content developer, and also serves as faculty. She is a member of the American Nurses Association's (ANA) national palliative nursing task group and has been honored by the UK's St Christopher's Hospice as a nursing pioneer for their 2020 Palliative Care Nursing Project. Jennifer hosts CHAP's monthly podcast, speaks at national and state events, and teaches graduate healthcare administration courses.

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Hospice Care Provision in an Assisted Living Facility

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Hospice Care Provision in an Assisted Living Facility

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Video Runtime: 27 Minutes; Learning Assessment Time: 16 Minutes

Hospice care can be provided in an assisted living facility (ALF). Providing hospice care to patients in an ALF is similar to providing hospice care to those patients if they lived in a private residence. However, there is a need for coordination between the hospice care team, patients, families, and ALF staff to ensure that patients receive the care they need. During this course, we will discuss the provision of hospice care in an ALF and the coordination that must occur between the hospice team and the ALF staff to ensure optimal care and patient safety.

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Hospice Care Provision in a Nursing Facility

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Hospice Care Provision in a Nursing Facility

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Video Runtime: 39 Minutes; Learning Assessment Time: 16 Minutes

Hospice care can be provided wherever a patient calls home, including a nursing facility. Providing hospice care to a patient in a nursing facility requires significant coordination between the hospice team and nursing facility staff to ensure the patient receives optimal end-of-life care and maintain regulatory compliance for both providers. During this course, we will discuss the provision of hospice care in a nursing facility and the partnership between the hospice team and nursing facility staff to ensure coordination of care for patients and their families.

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Short Hospice Length of Stay

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Short Hospice Length of Stay

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Video Runtime: 36 Minutes; Learning Assessment Time: 16 Minutes

Short length of patient stay in hospice care is increasing. During this course, we discuss hospice referral timing, the variables that contribute to a short length of hospice stay, and how referral sources can be educated related to hospice referrals timing. Hospice care looks very different for a patient and family with a short stay, so we will also discuss the hospice team care approach for these situations.

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Signs and Symptoms of Approaching Patient Death in Hospice Care

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Signs and Symptoms of Approaching Patient Death in Hospice Care

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Video Runtime: 25 Minutes; Learning Assessment Time: 7 Minutes

This course provides an outline of care interventions by the hospice interdisciplinary team for a patient who is imminently dying. Participants will learn to identify the signs and symptoms of approaching death and the role of the hospice interdisciplinary team in managing all care needs of the patient and the patient's family/caregiver during the death process and after.

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Hospice Eligibility, Referrals, and Admission Processes

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Hospice Eligibility, Referrals, and Admission Processes

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Video Runtime: 27 Minutes; Learning Assessment Time: 7 Minutes

Many individuals with a serious or terminal illness are eligible for hospice services. Most individuals are referred in a timely manner to hospice, but an upward trend over the past several years shows that many patients are not referred early enough to receive a comprehensive hospice experience. This course provides an outline of when a patient is eligible for hospice care, the criteria to assist health care professionals to refer patients to hospice, and the admission process of the interdisciplinary team.

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Hospice and Palliative Care in the Health Care Continuum

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Hospice and Palliative Care in the Health Care Continuum

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Video Runtime: 25 Minutes; Learning Assessment Time: 9 Minutes

Nearly 50% of Medicare beneficiaries opted for hospice care in 2017, but there are still gaps in care at the end of life. The 2015 Institute of Medicine (IOM) report Dying in America: Improving Quality and Honoring Individual Preferences Near the End of Life noted that many individuals do not think about expressing their preferences for care at the end of life. The US health care system is directed toward curative care and is not well integrated with palliative and hospice care. The IOM report established that improving the health care continuum could improve quality of life for patients, decrease medical futility, and improve the experience of patients and families. This course provides an outline of how hospice and palliative care fit into the current US health care continuum and how increased utilization of such specialized services can reduce health care costs while improving quality of life for patients and their families/caregivers.

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Defining Hospice Nursing: What the Best Hospice Care Looks Like

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Defining Hospice Nursing: What the Best Hospice Care Looks Like

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

This course provides an outline of hospice care nursing for individuals who are in the last six months of less of their life. Participants will learn to identify the unique aspects of providing palliative nursing care for a patient with a serious illness who requires symptom management and preparation for death. The course will provide a review of how the hospice nurse manages the patient/family plan of care and serves as the coordinator of care for the hospice interdisciplinary team.

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Home Visits in Hospice: Quality and Comfort Toward End of Life

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Home Visits in Hospice: Quality and Comfort Toward End of Life

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

This course provides an overview of hospice nurse case management including the types of home visits that a nurse will complete with a patient and their family receiving hospice care. Participants will learn to identify the patient case management process components and the care that is completed on admission, follow up, and death visits with the patient and their family. The course will review how a nurse provides quality palliative care to the patient and their family though in person visits, phone calls, and coordination with the interdisciplinary hospice team.

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The Role of the Hospice Team: What Does the Patient/Family Need?

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

The Role of the Hospice Team: What Does the Patient/Family Need?

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

This course provides an overview of the role of the hospice team in caring for a patient and their family at the end of life. Participants will learn to identify the members of the hospice interdisciplinary team and their individual and joint responsibilities for providing comprehensive palliative care. The course will review the differences between a multidisciplinary and interdisciplinary team approach in meeting patient and family needs related to symptom management and preparation for death and bereavement.

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What to Expect in Hospice: The Four Levels of Care

Presented by Jennifer Kennedy, EdD, MA, BSN, RN, CHC

What to Expect in Hospice: The Four Levels of Care

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

This course provides an overview of hospice care for seriously ill individuals at the end of life as a part of the palliative care continuum. Participants will learn to identify the components and benefits of hospice care at the end of life and when hospice care is an appropriate option for an individual. The course will provide a review of the unique structure of hospice care delivery, the Medicare Hospice Benefit and its four levels of care, and disease related criteria for hospice eligibility and care.

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