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Browse PlansHelen L. Masin
PT, PhD
Dr. Masin is a physical therapist, faculty member (retired), and researcher. She began her career in 1970. She has worked in a wide variety of settings, including the VA hospital in Bedford, Massachusetts; Easterseals Rehabilitation in Ft. Lauderdale, Florida; St Bartholomew's Hospital in London, England; Hope Center in Temple Hills, Maryland; Prince George's County Public Schools in Landover, Maryland; the Mailman Center for Child Development in Miami, Florida; and the Department of Physical Therapy at the University of Miami, Miller School of Medicine.
Her primary clinical experience has been in early intervention for children 0-3 and their families. She completed her doctoral research and subsequent research on cross-cultural aspects of health care. Her teaching responsibilities have included pediatric physical therapy, communications, clinical education, and supervision. She is also a certified practitioner of neurolinguistic psychology. She has completed multiple journal articles related to pediatric physical therapy, clinical education, and communication.
Courses with Helen L. Masin
Browse Course CatalogEnhancing Communication and Rapport Through Patient-Centered Care
Presented by Helen L. Masin, PT, PhD
Enhancing Communication and Rapport Through Patient-Centered Care
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and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 43 Minutes; Learning Assessment Time: 31 Minutes
This course introduces students to patient-centered communication, knowledge, and applications related to enhancing rapport in pediatric PT and OT settings. The course covers the development of the cognitive, affective, and psychomotor aspects of patient-centered communication, and also addresses the importance of respecting and learning effective patient-centered communication as defined by the American Academy of Pediatrics. Having a knowledge of patient-centered care enables learners to understand and apply helpful interview strategies, active listening, and the "as if other" perspective, as well as problem identification, DESC/DISC statements, and conflict resolution in clinical interactions. The applicable audience is pediatric PT and OT clinicians working in hospitals, clinics, schools, or home-based settings with children and their families/caregivers. There is an educational gap regarding clinicians' understanding of how to apply patient-centered care communication strategies into their practice. This course will address this gap by teaching learners how to develop effective patient-centered communication skills when working with children and their families in pediatric PT and OT settings.
This course introduces students to patient-centered communication, knowledge, and applications related to enhancing rapport in pediatric PT and OT settings. The course covers the development of the cognitive, affective, and psychomotor aspects of patient-centered communication, and also addresses the importance of respecting and learning effective patient-centered communication as defined by the American Academy of Pediatrics. Having a knowledge of patient-centered care enables learners to understand and apply helpful interview strategies, active listening, and the "as if other" perspective, as well as problem identification, DESC/DISC statements, and conflict resolution in clinical interactions. The applicable audience is pediatric PT and OT clinicians working in hospitals, clinics, schools, or home-based settings with children and their families/caregivers. There is an educational gap regarding clinicians' understanding of how to apply patient-centered care communication strategies into their practice. This course will address this gap by teaching learners how to develop effective patient-centered communication skills when working with children and their families in pediatric PT and OT settings.
Rapport and Neurolinguistic Psychology in Patient-Centered Care
Presented by Helen L. Masin, PT, PhD
Rapport and Neurolinguistic Psychology in Patient-Centered Care
Subscribe now, and access clinical education
and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 39 Minutes; Learning Assessment Time: 39 Minutes
This course addresses techniques for clinicians to develop rapport verbally and nonverbally in order to promote patient-centered care. Throughout this course, we will be building an understanding of neurolinguistic psychology/programming (NLP) presuppositions; verbal, cultural and behavioral rapport; eye accessing skills; acknowledgment validation and empathy practices (AVE); well-formed outcomes, and pacing and leading strategies. The applicable audience is pediatric PT and OT clinicians working with children and their families/caregivers in hospitals, clinics, schools, or home-based settings. By the end of this course, the learner will be able to incorporate NLP strategies to develop rapport in patient-centered communication.
This course addresses techniques for clinicians to develop rapport verbally and nonverbally in order to promote patient-centered care. Throughout this course, we will be building an understanding of neurolinguistic psychology/programming (NLP) presuppositions; verbal, cultural and behavioral rapport; eye accessing skills; acknowledgment validation and empathy practices (AVE); well-formed outcomes, and pacing and leading strategies. The applicable audience is pediatric PT and OT clinicians working with children and their families/caregivers in hospitals, clinics, schools, or home-based settings. By the end of this course, the learner will be able to incorporate NLP strategies to develop rapport in patient-centered communication.
Enhancing Patient-Centered Care in Diverse Communities
Presented by Helen L. Masin, PT, PhD
Enhancing Patient-Centered Care in Diverse Communities
Subscribe now, and access clinical education
and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 46 Minutes; Learning Assessment Time: 29 Minutes
This course introduces students to the clinical challenges of providing patient-centered care to patients and families from diverse communities. The course describes the broad aspects of cultural diversity in patients seeking pediatric PT and OT services. The course explains culture, cultural competence, the cultural continuum, census data, and the role of culture in beliefs, attitudes, and behaviors. The importance of understanding one's own culture as well as the culture of one's profession and one's clients is clarified. Differences between ethnocentrism and cultural pluralism are explained. Variables impacting family responses to therapy are discussed, high- and low-context cultural assumptions are compared and contrasted, and individualistic and collectivistic value orientations are explained. Tools for bridging cultural differences are examined, including rapport building when using medical translators during family interviews. The applicable audience is pediatric PT and OT clinicians working in hospitals, clinics, schools, or home-based settings with children and their families/caregivers.
This course introduces students to the clinical challenges of providing patient-centered care to patients and families from diverse communities. The course describes the broad aspects of cultural diversity in patients seeking pediatric PT and OT services. The course explains culture, cultural competence, the cultural continuum, census data, and the role of culture in beliefs, attitudes, and behaviors. The importance of understanding one's own culture as well as the culture of one's profession and one's clients is clarified. Differences between ethnocentrism and cultural pluralism are explained. Variables impacting family responses to therapy are discussed, high- and low-context cultural assumptions are compared and contrasted, and individualistic and collectivistic value orientations are explained. Tools for bridging cultural differences are examined, including rapport building when using medical translators during family interviews. The applicable audience is pediatric PT and OT clinicians working in hospitals, clinics, schools, or home-based settings with children and their families/caregivers.
Patient-Centered Care, Education Tools, and Perceptual Awareness
Presented by Helen L. Masin, PT, PhD
Patient-Centered Care, Education Tools, and Perceptual Awareness
Subscribe now, and access clinical education
and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 39 Minutes; Learning Assessment Time: 29 Minutes
This course aims to improve clinician interaction with patients and families by addressing differences due to generational assumptions and differing perceptions of events. We will also discuss qualitative methods for learning more about the patient's worldview, and culturally competent methods for patient education. Generational issues are discussed to understand the values of different generations involved in patient-centered care. Perception is discussed as it relates to one's social role, cultural background, personal needs, age, and prior life experiences. Qualitative methods are explained to examine the multiple constructed realities of each patient in order to better understand the worldview of the patient and the family. Multiple culturally competent educational tools are summarized for clinicians. The applicable audience is pediatric PT and OT clinicians working in hospitals, clinics, schools, or home-based settings with children and their family/caregivers.
This course aims to improve clinician interaction with patients and families by addressing differences due to generational assumptions and differing perceptions of events. We will also discuss qualitative methods for learning more about the patient's worldview, and culturally competent methods for patient education. Generational issues are discussed to understand the values of different generations involved in patient-centered care. Perception is discussed as it relates to one's social role, cultural background, personal needs, age, and prior life experiences. Qualitative methods are explained to examine the multiple constructed realities of each patient in order to better understand the worldview of the patient and the family. Multiple culturally competent educational tools are summarized for clinicians. The applicable audience is pediatric PT and OT clinicians working in hospitals, clinics, schools, or home-based settings with children and their family/caregivers.
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