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Browse PlansNancy Allen
BSN, RNC, CMC
Nancy E. Allen, BSN, RNC, CMC, is the owner and CEO of Solutions for Care, Inc., a consulting company specializing in community-based healthcare and care management. Her experience includes clinical, administrative, and provider roles as well as ten years as a state and accreditation surveyor. She has served as a Corporate Integrity Monitor for the Office of Inspector General and as a Medicare Hearing Officer for the Medicare Fair Hearing Department of CMS, where she conducted and adjudicated federal administrative hearings.
With a team from the University of Hawaii, Nancy serves in the Pacific Islands of the Republic of Palau and American Samoa as an educator and developing community-based healthcare.
Nancy is a contributing author to the Handbook for Home Health Administration and numerous articles in healthcare publications. Her book, Survivor! Ten Practical Steps to Survey Survival, has helped many achieve deficiency-free surveys.
Courses with Nancy Allen
Browse Course CatalogHIV and AIDS: Education for Florida State Clinicians
Presented by Nancy Allen, BSN, RNC, CMC
HIV and AIDS: Education for Florida State Clinicians
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Video Runtime: 59 Minutes; Learning Assessment Time: 47 Minutes
An understanding of HIV and AIDS is essential for the health care worker in the state of Florida, where nearly half of those with a positive diagnosis live. To meet effective infection control and clinical management continuing education requirements, this course includes training on modes of transmission of HIV/AIDS and STDs, current treatment, infection control procedures, testing, counseling, the Florida law, and reporting. With this knowledge, clinicians can more effectively address barriers to patient care and address the patient's concerns with appropriate resources and information. A patient case study will be highlighted for practical application.
An understanding of HIV and AIDS is essential for the health care worker in the state of Florida, where nearly half of those with a positive diagnosis live. To meet effective infection control and clinical management continuing education requirements, this course includes training on modes of transmission of HIV/AIDS and STDs, current treatment, infection control procedures, testing, counseling, the Florida law, and reporting. With this knowledge, clinicians can more effectively address barriers to patient care and address the patient's concerns with appropriate resources and information. A patient case study will be highlighted for practical application.
Non-Medicare Opportunities in a Medicare World
Presented by Nancy Allen, BSN, RNC, CMC
Non-Medicare Opportunities in a Medicare World
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Video Runtime: 51 Minutes; Learning Assessment Runtime: 36 Minutes
With regulations intensifying and reimbursements decreasing, many Medicare-certified agencies are seeking ways to remain a viable business. The requirements are complex and, unless implemented correctly, can result in multiple deficiencies, Conditions of Participation violations, and hefty fines. Obtaining accurate information from the governmental sources can be challenging. This course provides clarification in a very confusing environment. It provides usable information for owners, the governing body, administrative staff, and others to ensure a solid foundation of knowledge to do it right.
With regulations intensifying and reimbursements decreasing, many Medicare-certified agencies are seeking ways to remain a viable business. The requirements are complex and, unless implemented correctly, can result in multiple deficiencies, Conditions of Participation violations, and hefty fines. Obtaining accurate information from the governmental sources can be challenging. This course provides clarification in a very confusing environment. It provides usable information for owners, the governing body, administrative staff, and others to ensure a solid foundation of knowledge to do it right.
Survey Survival Part 1: How to Be Prepared for Any Survey
Presented by Nancy Allen, BSN, RNC, CMC
Survey Survival Part 1: How to Be Prepared for Any Survey
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and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 60 Minutes; Learning Assessment Runtime: 31 Minutes
Learn how to be prepared for any survey. It is a dreaded call when we are notified the surveyor is to coming or is in the building. It is like taking a test for which one often feels unprepared. This course provides knowledge of the skill sets needed to respond confidently. Surveyor secrets will be revealed, including what makes a surveyor smile, even if it is only on the inside.
Learn how to be prepared for any survey. It is a dreaded call when we are notified the surveyor is to coming or is in the building. It is like taking a test for which one often feels unprepared. This course provides knowledge of the skill sets needed to respond confidently. Surveyor secrets will be revealed, including what makes a surveyor smile, even if it is only on the inside.
Survey Survival Part 2: The Survey Tasks
Presented by Nancy Allen, BSN, RNC, CMC
Survey Survival Part 2: The Survey Tasks
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and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 58 Minutes; Learning Assessment Runtime: 41 Minutes
In Survey Survival Part 2, we will continue to learn practical guidance to expedite any survey or government inspection. The six tasks of a survey will be shared and practical tips will be revealed to help the home health agency avoid deficiencies and stay one step ahead of the surveyor. Most importantly, one will learn how to integrate the survey processes into daily operations to improve patient care.
In Survey Survival Part 2, we will continue to learn practical guidance to expedite any survey or government inspection. The six tasks of a survey will be shared and practical tips will be revealed to help the home health agency avoid deficiencies and stay one step ahead of the surveyor. Most importantly, one will learn how to integrate the survey processes into daily operations to improve patient care.
Coordination of Care and Services in Home Health
Presented by Nancy Allen, BSN, RNC, CMC
Coordination of Care and Services in Home Health
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and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 51 Minutes, Learning Assessments: 47 Minutes
Coordination of care and services is a fundamental tenant of safety and quality in home care. The process may be compared to the juggler that must keep the plates in the air spinning by making sure all parts are performing correctly. Example patient case scenarios will be presented that show effective care coordination, communication, and documentation. Communication with physicians from a regulatory perspective will be emphasized. This course provides examples, understanding, and solutions to achieve coordination of care and services while delivering quality care to the patient.
Coordination of care and services is a fundamental tenant of safety and quality in home care. The process may be compared to the juggler that must keep the plates in the air spinning by making sure all parts are performing correctly. Example patient case scenarios will be presented that show effective care coordination, communication, and documentation. Communication with physicians from a regulatory perspective will be emphasized. This course provides examples, understanding, and solutions to achieve coordination of care and services while delivering quality care to the patient.
Preventing Medical Errors: Education for Florida State Clinicians (2024)
Presented by Nancy Allen, BSN, RNC, CMC
Preventing Medical Errors: Education for Florida State Clinicians (2024)
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and patient education—anytime, anywhere—with video instruction from
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Video Runtime: 132 Minutes; Learning Assessment Time: 59 Minutes
This course will help the learner to understand medical errors and their impact on health care. Definitions will be provided, along with information about how to recognize a medical error, how to know what is reportable, and how to best respond for the benefit of the clinician and the patient. Processes, case studies, and methods for root cause analysis will be discussed. The course addresses methods to identify and minimize vulnerabilities. Safeguard systems and National Patient Safety Goals will be reviewed to provide the learner with practical implementation methods to minimize medical errors and improve patient safety.
This course will help the learner to understand medical errors and their impact on health care. Definitions will be provided, along with information about how to recognize a medical error, how to know what is reportable, and how to best respond for the benefit of the clinician and the patient. Processes, case studies, and methods for root cause analysis will be discussed. The course addresses methods to identify and minimize vulnerabilities. Safeguard systems and National Patient Safety Goals will be reviewed to provide the learner with practical implementation methods to minimize medical errors and improve patient safety.
Domestic Violence: Education for Florida State Clinicians (2024)
Presented by Nancy Allen, BSN, RNC, CMC
Domestic Violence: Education for Florida State Clinicians (2024)
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and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 125 Minutes; Learning Assessment Time: 50 Minutes
Domestic violence is more prevalent than we like to think. It affects not only our patients, but health care workers as well. The Florida law requires we understand the number of patients in our practices who are likely to be victims of domestic violence and the number who are likely to be perpetrators. Included in this course are strategies to screen individuals to determine if they have been either victims or perpetrators of domestic violence. This course helps the clinician to determine the best referral sources in the local community, including domestic violence centers and other advocacy groups that provide legal aid, shelter, victim counseling, batterer counseling, and/or child protection services to support the patient. A patient case study and interview will be highlighted for practical application.
Domestic violence is more prevalent than we like to think. It affects not only our patients, but health care workers as well. The Florida law requires we understand the number of patients in our practices who are likely to be victims of domestic violence and the number who are likely to be perpetrators. Included in this course are strategies to screen individuals to determine if they have been either victims or perpetrators of domestic violence. This course helps the clinician to determine the best referral sources in the local community, including domestic violence centers and other advocacy groups that provide legal aid, shelter, victim counseling, batterer counseling, and/or child protection services to support the patient. A patient case study and interview will be highlighted for practical application.
Impairment in the Workplace: Education for Florida State Clinicians (2024)
Presented by Nancy Allen, BSN, RNC, CMC
Impairment in the Workplace: Education for Florida State Clinicians (2024)
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and patient education—anytime, anywhere—with video instruction from
recognized industry experts.
Video Runtime: 99 Minutes; Learning Assessment Time: 52 Minutes
Impairment in the workplace can be dangerous to all involved. This includes the impaired clinician, the patient, and their colleagues. This course shows the learner how to recognize impairment, its impact in health care, and how to assist those involved. Definitions will be provided with information about how to identify the signs of impairment in the workplace. Employer initiatives required by law to promote safety and provide assistance will be discussed. In this course, the clinicians will gain understanding of the Florida mandatory reporting law, how to make a report or referral, and treatment programs available for impaired practitioners.
Impairment in the workplace can be dangerous to all involved. This includes the impaired clinician, the patient, and their colleagues. This course shows the learner how to recognize impairment, its impact in health care, and how to assist those involved. Definitions will be provided with information about how to identify the signs of impairment in the workplace. Employer initiatives required by law to promote safety and provide assistance will be discussed. In this course, the clinicians will gain understanding of the Florida mandatory reporting law, how to make a report or referral, and treatment programs available for impaired practitioners.
Florida Laws and Rules of the Board of Nursing (2024)
Presented by Nancy Allen, BSN, RNC, CMC
Florida Laws and Rules of the Board of Nursing (2024)
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Video Runtime: 98 Minutes; Learning Assessment Time: 47 Minutes
This course, Florida Laws and Rules of the Board of Nursing, is specifically designed as a continuing education course for nurses to help them meet the Florida state licensure requirements for nursing and those who desire to increase their knowledge of Florida laws and rules of the Board of Nursing.
This course, Florida Laws and Rules of the Board of Nursing, is specifically designed as a continuing education course for nurses to help them meet the Florida state licensure requirements for nursing and those who desire to increase their knowledge of Florida laws and rules of the Board of Nursing.
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