Since partnering with MedBridge in early 2015, Professional Physical Therapy has grown from 27 to over 140 locations while hiring new staff to meet demand. Their growing team was made up of over 60% new hires with 0-3 years of experience. They knew they would need a scalable solution for providing evidence-based training to ensure quality and consistency of care across their growing network.
Given their focus on delivering the highest quality and most efficient care using state-of-the-art equipment and techniques, Professional Physical Therapy also sought a solution that would ensure a premier and consistent experience for patients.
Please complete form to view the whole case study.
- Headquarters in Uniondale, NY
- Over 140 Locations
- MedBridge Partner Since 2015
Improve quality and consistency of patient care
Continuing Education and LMS
Home Exercise Program
Unlock MedBridge Case Studies
Professional Physical Therapy has leveraged MedBridge to improve clinical excellence through:
Standardized training programs for new hires
Monthly Knowledge Tracks for PT, OT and ATC targeted at addressing commonly seen care regions
Guided career paths for specialization using MedBridge's OCS & SCS certification-prep programs
Patient Engagement solutions (HEP, Patient Education, and NPS) implemented as a standard for all patients
Integration of MedBridge HEP with Raintree EMR
The assistance of a dedicated account manager
saved on continuing education spend, representing an 800% ROI
saved with MedBridge HEP Integration by shaving 3-5 minutes off of every clinical visit
achieved while using MedBridge Patient Engagement tools¹
CEUs earned and 5,000 courses completed with MedBridge
Pass-rate on specialization exams after completing MedBridge Certificate Prep Programs
Patient Engagement programs created with MedBridge
of Professional Physical Therapy users actively provide patient engagement through MedBridge
Continuing Education Cost Savings: Professional Physical Therapy clinicians have completed over 5,000 courses with 13,537 CEUs earned on MedBridge! This is an average of 7.2 courses per clinician.2 They saved $773,600 without considering travel costs and time out of the office.3 That's an 800% ROI on the direct continuing education spend.
Consistency of Care: Professional Physical Therapy has been able to promote consistent, evidence-based practice across their growing organization with over 44 Knowledge Tracks assigned through the MedBridge LMS and completed by PTs, OTs, and ATs.
Specialization: Professional Physical Therapy has been able to encourage advanced specialization through MedBridge’s OCS and SCS prep programs. Six clinicians have leveraged MedBridge to help prepare for the 2017 OCS and SCS exam with 100% pass-rate.
Employee Satisfaction: Due to offering extensive career advancement opportunities and fostering a culture that is committed to clinical excellence, Professional Physical Therapy was named among the "Best Workplaces in Health Care" by Great Place to Work® and Fortune Magazine in 2017. Professional Physical Therapy is the first physical therapy practice in the country to make the health care list!
Patient Engagement: 89% of Professional Physical Therapy users are actively utilizing MedBridge to provide patient engagement programs with a total of 129,285 programs created. This has resulted in an NPS score of 86, far above the industry average for healthcare providers.
MedBridge helps Professional Physical Therapy clinicians achieve their goal of customizing individual recovery plans, using the most state-of- the-art technology and practices to get patients performing better than ever. Through integration with their EMR (Raintree) system, Professional Physical Therapy attributes 3-5 minute time savings for each HEP. With over 129,000 programs created, this represents 6,450 hours of time savings for staff. Assuming an average salary of $86,250, this represents $268,255 in cost savings.