Recorded Webinar

Strategies for the Successful Adoption of Digital Care: A Panel Discussion

With the increasing growth of capitated payment models, many organizations are seeking opportunities to leverage digital care to improve patient access, enhance quality of care, increase efficiency, and reduce unnecessary visits.

During this recorded webinar, a panel representing Kaiser Permanente, AdventHealth, Spectrum Health, and MedBridge will discuss how to successfully adopt digital care.

Watch this webinar to learn:

Strategies for organizations looking to adopt digital care
Experiences implementing digital care in organizations
The results that the panel has seen to-date
The panel's vision for the future of digital care.

This webinar is informational only and is not accredited.

About the Recorded Webinar

Meet the Authors

Christopher Jones, PT

Director of Strategic Initiatives, Rehabilitation Services at Kaiser Permanente

Christopher Jones, PT, is Director of Strategic Initiatives in Rehabilitation Services for the Permanente Medical Group, Kaiser Permanente, Northern California. Chris's portfolio includes enhancement and spread of Kaiser's "OnlinePT" programming, which integrates MedBridge's … Patient Engagement platform with Kaiser Permanente's national rehabilitation programs to support KP's virtual care. Christopher is a graduate of the University of California, San Francisco, and has over 30 years of clinical and leadership experience in a broad array of settings, including Outpatient Orthopedics, Sports Medicine, and Acute Care Rehabilitation. Chris is a practitioner and facilitator in Advanced Human Centered Design, and uses his extensive background in clinical care, enterprise leadership, and process improvement to drive virtual care initiatives for Kaiser Permanente Rehabilitation Services.

Emmanuel Fajardo, DPT, MS

Regional Director, Rehabilitation Services at Kaiser Permanente

Emmanuel Fajardo is the Regional Director, Rehabilitation Services Kaiser Permanente. In this role, his area of responsibility includes Physical Therapy, Occupational Therapy and Speech Pathology Clinic and Hospital Services for Northern California. Dr. Fajardo works with Executive … Leadership from the Medical Group and Health Plan to establish and implement a region-wide strategy to ensure consistent quality and delivery of rehabilitation services across the region. Working with medical center leaders in areas such as capacity planning, space planning, workflow changes, operational consulting, technology adoption, and performance-based change management approaches. His work with the Rehabilitation Services leaders is the key to establish real change in a large health care system. He is also the national business owner of On-line PT which was created in partnership with MedBridge.

Jennifer “Leigh” Harris, PT, DPT

Director of Operations for Clinical Quality and Research at AdventHealth Sports Med and Rehabilitation

Leigh Harris, PT, DPT, is Director of Operations for Clinical Quality and Research with AdventHealth Sports Med and Rehabilitation, and has been in practice for 22 years. Leigh plays an integral role in many AdventHealth committees including Outpatient Administration Steering, … Research and Sports SIGs. She leads AdventHealth Sports Med & Rehab's Clinical Leadership Committee, Clinical Ambassador Program and is the Administrative liaison for AdventHealth's APTA credentialed Orthopedic Residency program. Leigh is a member of the APTA Council for Health Systems Quality subcommittee. Leigh has assisted in the development, implementation and dissemination of several care process models for her system including Low Back, Hip and Cervical Spine pain, as well as the implementation of an outcomes registry system. Most recently, she played a key role in the successful launch of Telehealth for AdventHealth Sports Med & Rehab. In addition, Leigh has administrative responsibilities over department research and outcomes. She is passionate and focused on clinical quality of rehabilitation, implementation science, and value-based care.

Leigh Wager

Vice President of Strategic Solutions, MedBridge

Leigh Wager has been an integral part of the MedBridge team for the last 6 years, serving on both the product and content sides of the business before transitioning to her current role as Vice President of Strategic Solutions. Leigh oversees the company's strategic initiatives, … helping clients build value out of MedBridge and experimenting with new solutions to bring to market. She works closely across departments including product and content, as well as business development and client success, with focus on helping healthcare organizations nationwide improve patient outcomes, enhance patient engagement, and increase patient and employee satisfaction to directly impact profitability.

Marcie Hurlbutt, MSPT

Marcie Hurlbutt, MSPT, is the Senior Director, Rehabilitation Services for Spectrum Health, a $7 billion not-for-profit integrated health system based in West Michigan. In her primary role, she provides oversight and direction for 800+ team members and is responsible for formulating … the strategic plan and operational goals for a $140+ million revenue-generating business across 60 locations and 13 counties. Her oversight encompasses physical therapy, occupational therapy and speech & language pathology across the full continuum of healthcare, including: outpatient clinics, hospitals, inpatient acute rehab and skilled nursing facilities.

Marcie Hurlbutt has been a member of Spectrum Health's leadership team since May 2007 where she was the recipient of Spectrum Health Continuing Care's 2010 leadership award, and 2014 leadership award for Exemplary Example of System Thinking and Collaboration. She earned her Master's Physical Therapy from Grand Valley State University and completed her clinical training at Schwab Rehabilitation Center (Chicago, IL), Oaklawn Physical Therapy (Battle Creek, MI) and Tim Bondy Physical Therapy (Harbor Springs, MI).

Marcie practiced as a geriatric and neuro rehab physical therapist within Sparrow Health System (Lansing, MI), Mercy Health System (Cadillac, MI) and St. Mary's Health System (Grand Rapids, MI) prior to joining Spectrum Health.

Marcie's Life Philosophy is: Be the light in the world!

Who is this recorded webinar for?

This recorded webinar is an ideal resource for:

All practitioners in leadership roles
Healthcare executives, c-suite, owners
Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

Home Health
Hospitals and Health Systems
Private Practices

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Strategies for the Successful Adoption of Digital Care: A Panel Discussion