Recorded Webinar

Patient Engagement Trends in 2023: Leveraging Technology to Drive Outcomes and Retention

As expectations for digital care have grown, so have the tools to meet them—but how do you identify new opportunities to use digital care to boost patient engagement and therapeutic alliance?

In this recorded webinar, Craig Phifer, CEO of Rehabilitation & Performance Institute, shares critical strategies to improve patient engagement, retention, and therapeutic alliance using a real life example of digital engagement in action during a patient care episode.

Watch this presentation to learn:

Opportunities to improve engagement and therapeutic alliance
Best practices for digital engagement
How to leverage digital care to support ongoing patient engagement
How MedBridge’s RTM and Patient Engagement Solutions support engagement and retention.

About the Recorded Webinar

Meet the Author

Craig Phifer, PT, MHA

Craig is an owner and the CEO of Rehabilitation & Performance Institute, a private practice with offices in Kentucky, Indiana, and Illinois. Craig believes that high-quality one-on-one care, professional flexibility, and profits can all exist together. He recognizes this approach empowers both therapists and patients. As a result, he is also a founder of Private Practice Rebellion, a group dedicated to helping physical therapists build their dream practice without sacrificing dream lifestyle. In addition, he serves as the assistant managing editor of Impact Magazine and is a lecturer in the University of Evansville Doctor of Physical Therapy Program. Craig received … his Master of Physical Therapy degree from the University of Evansville and his Master of Health Administration degree from the University of Southern Indiana.

Who is this recorded webinar for?

This recorded webinar is an ideal resource for:

All practitioners in leadership roles
Healthcare executives, c-suite, owners
Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

Outpatient Hospitals and Health Systems
Private Practices

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Patient Engagement Trends in 2023: Leveraging Technology to Drive Outcomes and Retention