Improve your profitability with MedBridge Patient Engagement

MedBridge provides the content, technology, and patient relationship management tools you need to drive the clinical and financial success of your organization.

Explore the Patient Engagement Life Cycle

Onset of Symptoms 1 Enters System 2 Initial Eval 3 Ongoing Care 4 Discharge 5 Beyond Discharge 6

1. Onset of Symptoms

Attract and acquire new patients. Extend your reach and improve your marketing strategies to stand out from the competition.

How MedBridge Helps

2. Enters System

Increase patient satisfaction and decrease administrative work by streamlining the patient onboarding process.

How MedBridge Helps

3. Initial Evaluation

Provide high quality resources to ensure patient satisfaction and improve patient adherence.

How MedBridge Helps

4. Ongoing Care

Boost engagement and make your patients active participants in their care while measuring their progress, satisfaction, and outcomes.

How MedBridge Helps

5. Discharge

Celebrate your patients’ progress and capture their satisfaction to identify brand advocates and grow your community.

How MedBridge Helps

6. Beyond Discharge

Keep patients in your organization's funnel after discharge with automatic outreach campaigns and population health management.

How MedBridge Helps
MedBridge Home Exercise Program Builder

Home Exercise Program and Patient Education

Empower patients throughout their recovery process. Increase activation and engagement by providing comprehensive patient education and high quality home exercise videos. Improve clinician efficiency and reduce operational costs with our EMR integrated version.

Save over $4,500 per clinician per year. On average, clinicians using MedBridge HEP save 2 minutes per patient.1

Learn more about Home Exercise Program and Patient Education or request a demo

MedBridge GO

MedBridge GO

Get your patients moving! Motivate your patients to become active partners in their care to reduce costs and improve outcomes. Gain insights into program adherence and improve patient satisfaction with real time data, feedback, and surveys. Help your patients through every phase of their recovery.

Patients with low activation scores incur costs up to 21 percent higher than patients with high activation levels.2

Learn more about MedBridge GO or request a demo

Net Promoter<sup>®</sup> Score

Net Promoter® Score

Build strong relationships with your current and future patients to drive business growth and profitability. Leverage satisfied patients to expand your clientele. Identify unsatisfied patients early on in the course of care so you can intervene appropriately.

show_chart Improving patient satisfaction survey results by just one point can lead to increased profits of $1,443 per patient day.3 98% of patients surveyed were highly satisfied with the MedBridge Home Exercise Program.

Learn more about Net Promoter® Score or request a demo

Patient Relationship Management

Patient Relationship Management

Connect with new and current clients throughout their episode of care and post-discharge. Retain patients by boosting engagement between visits and after discharge using automated and targeted outreach campaigns. Build loyalty and leverage brand advocates to expand your network and grow your business.

It costs 5 times as much to attract a new patient than it does to keep an existing one. Increasing patient retention rates by 5% increases profits by more than 25%.4

Learn more about Patient Relationship Management or request a demo

Telehealth

Telehealth Coming Soon

Drive patients to your organization and use telehealth to generate future appointments. Place your patients at the center of care by letting them choose when and where they receive treatment. Increase efficiency for your team while adding an additional source of revenue to your practice.

Implementing a telehealth solution has proven to result in $2,000 in per-patient annual savings.5

Request a demo

Outcomes Tracking and Reporting

Outcomes Tracking & Reporting Coming Soon

Reduce operational overhead and save time. Identify costly gaps in outcome scores and easily implement improvement programs to get patients better, faster. Show payers and partners your outcomes action plan to reinforce that you are providing the best quality of care.

Learn more about Outcomes Tracking & Reporting or request a demo

Request a Demo

References

  1. Two minute time savings was reported by clients using the EMR integration. The dollar value was calculated using an average reimbursement rate of $70 and 8 patients/day for a year period.
  2. Hibbard, J. “Patients With Lower Activation Associated With Higher Costs; Delivery System Should Know Their Patients’ ‘Scores.’” Health Affairs 32, no.2 (2013):216-222
  3. Garman, A. “Patient satisfaction as a predictor of return to-provider behavior: analysis and assessment of financial implications.” Quality Management in Health Care 2004; 13(1) pp.75-80.
  4. Broderick, A., and Lindeman, D. “Scaling Telehealth Programs: Lessons from Early Adopters.” Case Studies in Telehealth Adoption. Commonwealth Fund pub. 1654 Vol. 1 (2013)
  5. Saleh, K. “Customer Acquisition Vs.Retention Costs – Statistics And Trends.” Invesp. http://www.invespcro.com/blog/customer-acquisition-retention

Net Promoter, NPS, and the NPS-related emoticons are registered trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.