MedBridge Engages Staff and Reduces Costs at Tx:Team
Tx:Team is a full-service outsourcing solution for healthcare providers and a provider of onsite physical and occupational therapy for employers. Working with hospitals, retirement communities, and employer-based clinics, the company builds trusted relationships with patients, physicians, nurses, case managers, administrators, and employees. Tx:Team believes in the successful development of every staff member by offering competitive pay and a benefits package that includes robust continuing education opportunities.
With MedBridge, Tx:Team set out to improve candidate selection and employee recruitment, onboarding, and staff engagement through a cost-effective, all-in-one education solution.
Tx:Team has leveraged MedBridge to improve onboarding processes and staff education through:
By transitioning to an online education solution from traditional offsite education, Tx:Team decreased its yearly spending on continuing education by $13,500 (33%).
Since implementing MedBridge in 2016, Tx:Team associates across seven states have racked up 1,171 course completions and earned 2,615 CEUs. With this, the company has also seen an increase in engagement and participation.
Before MedBridge, Tx:Team offered employees traditional continuing education programs, which called for travel and time away from home and patient care. With increasingly busy lifestyles, employees were met with the challenge of utilizing the full benefit.
With unlimited access to MedBridge, a platform that offers a convenient and flexible learning environment, the company's annual education participation rate has grown from 40% to 82%.
Before implementing MedBridge, all Tx:Team new hires were required to spend time watching compliance and regulatory videos. Today, Tx:Team uses MedBridge Knowledge Tracks to assign modules and has decreased the average completion time to 15-20 minutes, boosting efficiency by 67%.
With an average of 84 new hires each year, Tx:Team saves 30 minutes on each training program, equating to 2,520 minutes of times savings in just one year—an average ROI of $1,596.
Potential job candidates view Tx:Team's MedBridge education benefit as a market differentiator, which has led to increased interest during the recruitment process.
“MedBridge is a great tool for attracting and hiring talent at Tx:Team. When recruiting a candidate, I always share Tx:Team’s values, which include continuous learning. Healthcare is always evolving, and clinicians are interested in how they can advance their knowledge and career. It is important for us to meet that need, and MedBridge helps us do that. When a job candidate learns that they’ll be able to take unlimited courses with MedBridge through our company, it makes them feel they will be invested in—increasing their interest in Tx:Team.”
— Katie Guerdan, SHRM-CP, Manager of Human Resources
Strengthened new-hire training with the MedBridge Onboarding Solution, significantly decreasing average new-hire completion time.
Created a flexible, high-quality online training program with the MedBridge Workforce Development Solution, improving staff engagement and reducing costs.
Streamlined regulatory and compliance education with the MedBridge Risk Mitigation Solution, helping to ensure a safe and ethical workplace while protecting revenues.
Tx:Team is unique in the healthcare industry, offering a variety of services ranging from the highest-quality rehabilitation and therapy services to management and consulting services. Tx:Team partners with hospitals, retirement communities, and employer-based clinics. Tx:Team builds trusted relationships with patients, healthcare providers, administrators, and its associates.
More Customer Stories
“We believe in the value of developing each and every associate at Tx:Team. MedBridge allows our therapists to engage in more evidence-based clinical learning while reducing our overall expenses.”
Carroll Nelligan, MHA, OTR, President and COO