presented by Linda M. Shell
Change happens within organizations at all levels, requiring leaders to be skilled in navigating the challenges of the change process. A variety of evidenced-based models exist that can be used to guide these organizational changes. To be successful at guiding change, leaders must be able to break down barriers and build on the strengths of the team. This chapter will discuss the change process, potential reasons for resistance, evidenced-based change models, the role of innovation, and specific strategies for success in guiding organizational change.
Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders, delivering quality care, and challenging the status quo of long-term care. As principal of lindashell.com, she collaborates with organizations on education, leadership development, building resilience, fall prevention, dementia programming, and sleep improvement. Dr. Shell has served on various boards, including LeadingAge of Minnesota and the Minnesota Gerontological Society. She has been instrumental in the development and delivery of numerous leadership programs across the country and facilitates Leadership Academy for LeadingAge of MN. She also serves as adjunct professor of nursing at Bethel University in St. Paul. As author of the proprietary, evidence-based SurTHRIVE Leadership learning platform, she has touched the lives of thousands of leaders through many local, state, and national conferences. She is known for her engaging and inspirational style. Linda@lindashell.com www.lindashell.com
This chapter provides an overview of the change management process, along with key factors driving change in the current healthcare system. Methods to assist leaders in preparing themselves for change are discussed, along with common reasons for resistance.
A motivated team is critical to the success of leading change. Leaders must be skilled at developing trusting relationships, setting goals, and gaining buy-in. This chapter will discuss critical actions leaders can take to engage others in driving organizational change.
Although change and innovation differ, innovation plays an important role in the change process. The process of innovation is essential to developing new ideas and maximizing success. This chapter will define innovation and provide essential tips for increasing innovation skills.
Successful change requires a systematic process to increase the chances of making it stick. This chapter contrasts Kotter and Lewin’s change models and provides examples of how to apply them in a healthcare setting.
Successful change requires leaders to engage others through both the head and heart. This chapter will explore how leaders can create a positive environment for change through a transformational leadership role. Resilience and its relationship to leading change is discussed.