presented by Linda M. Shell
The health care environment is rapidly changing, resulting in a challenging and tumultuous work environment. To navigate the ever-changing landscape, leaders must be resilient, allowing for flexibility and adaptability to new ideas and innovative approaches. Leaders must develop the skills for influencing others and engaging them in the change process. Research demonstrates a correlation between improved quality, increased customer satisfaction, and employee engagement when leaders demonstrate resilient characteristics. Resilient leaders are resistant to burnout, experience less stress, and exhibit overall better health. This course will provide participants with specific actions they can take to build resilience and become a SurTHRIVELeader. It also includes tips on helping teams enhance their resiliency.
Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders, delivering quality care, and challenging the status quo of long-term care. As principal of lindashell.com, she collaborates with organizations on education, leadership development, building resilience, fall prevention, dementia programming, and sleep improvement. Dr. Shell has served on various boards, including LeadingAge of Minnesota and the Minnesota Gerontological Society. She has been instrumental in the development and delivery of numerous leadership programs across the country and facilitates Leadership Academy for LeadingAge of Minnesota. She also serves as adjunct professor of nursing at Bethel University in St. Paul. As author of the proprietary, evidence-based SurTHRIVE Leadership learning platform, she has touched the lives of thousands of leaders through many local, state, and national conferences. She is known for her engaging and inspirational style. Linda@lindashell.com www.lindashell.com
Health care environments are rapidly changing and demand leaders that can be adaptable, flexible, and able to bounce back from difficulties. Resiliency is essential for success. This chapter will define resilience and why it is a critical component of effective leadership.
According to Gallup research, leaders don’t leave an organization, they leave their manager. It is essential that leaders are skilled in creating a resonant environment where staff have increased levels of engagement and work satisfaction. This chapter will discuss characteristics of a positive work environment and steps a leader can take to enhance employee satisfaction.
Leaders can either survive or thrive during changing times. Those that just survive become mediocre and are at risk of burnout. This chapter will discuss the first three steps of SurTHRIVELeadership: 1) Tested, 2) Hopeful, and 3) Realistic. Detailed actions towards regenerating enthusiasm and becoming a SurTHRIVELeader are offered so that one can learn to THRIVE!
This chapter will discuss the last three steps of SurTHRIVELeadership; 4): Insight, 5) Vigor, and 6) Excellence. Detailed actions leaders can take towards building emotional intelligence, maintaining work/life balance, goal setting, and becoming a SurTHRIVELeader are offered so that one can learn to THRIVE!
Research demonstrates that leaders who focus on the future and remain resilient have increased satisfaction and less turnover among staff. This chapter will identify the importance of visioning and goal setting for maintaining resilience and SurTHRIVELeadership. Specific steps are detailed for coaching others in resiliency and helping them THRIVE!