presented by Aimee E. Perron PT
Financial— Aimee Perron receives compensation from MedBridge for the production of this course. There are no other relevant financial relationships. Nonfinancial— Employer has professional relationship with Insignia Health for use of Patient Activation Measure
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
Aimee E. Perron PT, DPT, NCS, CEEAA
Aimee E. Perron, PT, DPT, NCS, CEEAA, received her BS in Health Studies and MS in Physical Therapy from Boston University, and her Doctorate in Physical Therapy from Massachusetts General Hospital Institute of Health Professions. She achieved American Physical Therapy Association Board Certification as a Neurologic Clinical Specialist in 2008. She has more than 20…Read full bio
1. What Is Person-Centered Care?
In person-centered care, the care provided should be personalized, coordinated, and enabling. This first chapter will review the foundational elements of person-centered care, why it is important, and key components, including shared decision-making, self-management support, and integrated coordinated care.
2. The Patient Experience
Understanding the patient experience is a key step in moving toward person-centered care. Substantial evidence has shown that positive experiences have resulted in adherence to medical advice, better clinical outcomes, improved patient safety practices, and lower utilization of unnecessary health care services. This chapter will review factors that influence patient and family engagement, including characteristics and perspectives of patients and their families.
3. Transformation of Health Care Professionals
It is becoming increasingly important for health care professionals to understand the core elements of person-centered care. Delivering quality care that results in better outcomes requires strong relationships between clinicians and patients (and their families). This chapter will discuss what top-of-license practice skills are needed to facilitate behavior change to equip, enable, empower, and engage persons in their health.
4. Organization Care Delivery and Transitions in Care
In order to enable appropriate and effective delivery of care, organizations need to ensure their care transitions include coordinated care, as it has been shown to improve the quality, appropriateness, timeliness, and efficiency of clinical decisions and care. This chapter will discuss the importance of proactive plans of care, purposeful communication with patients and families, facilitating transitions of accountability and information within teams and across teams, and building stronger relationships through care teams.
5. What About Population Health?
In this chapter, Dr. Perron will discuss how person-centered care and population health are interconnected. Challenges around both, as well as practical solution ideas, will be presented through case-based examples.
6. Question and Answer Session
This is a viewer-submitted question and answer session that is facilitated by Aimee Perron.