How to Communicate When Someone is Living With Dementia

presented by Teepa Snow, MS, OTR/L, FAOTA

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Disclosure Statement:

Financial: Teepa Snow receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.

Non-Financial: Teepa Snow has no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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Video Runtime: 109 Minutes; Learning Assessment Time: 53 Minutes

This session will help learners develop better interaction skills when working with people with Dementia and their families. The goal of this course is to enhance treatment session outcomes and quality of life for those living life with some form of Dementia within their support systems. Emphasis is placed on the value of recognizing changing abilities that impact interaction and performance skills. Utilizing the dementia state 'GEMS' assessment model and modifying communication strategies, learners will be able to make better use of retained abilities while acknowledging unrealistic expectations due to dementia. Professionals will be better able to help themselves, as well as guide families and staff they work with, reduce or minimize unproductive conversations and 'refusals and resistive' behaviors by using more effective verbal and non-verbal communication and 'approach techniques'.

Meet Your Instructor

Teepa Snow, MS, OTR/L, FAOTA

Teepa Snow is an advocate for those living with dementia and has made it her personal mission to help families and professionals better understand how it feels to be living with such challenges and seeks to change and improve life for everyone involved. Her practice has included everything from neuro-intensive care units in tertiary hospitals…

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Download the learning objectives for How to Communicate When Someone is Living With Dementia.

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1. Treatment Agendas

Participants will be able to describe retained and lost interaction and comprehension skills with the advent and advance of dementing illnesses based on observations during initial approach and interactions.

2. Skills for Effective Communication

In this chapter, participants will use validation and empathetic communication techniques when presented with someone living with dementia, who wants to communicate or is in distress.

3. Effects of Brain Change

This module describes the levels of cognitive impairment based the person’s communication abilities.

4. Skills for Effective Connection

In this chapter, learners will recognize the value of “knowing the person and their history” in effective communication efforts.

5. Understanding People Living with Dementia

In this chapter, learners will recognize the value of “knowing the person and their history” in effective communication efforts.

6. Demonstration of Skill

This chapter uses live demonstrations to teach the Hand Under Hand™ technique and the Positive Physical Apporach™ with GEM™ Stages. The chapter will show how to react appropriately when surprised by their patient/client and give appropriate cues.