Hourly Rounding to Improve Outcomes and Patient and Staff Satisfaction

presented by Aloma (Cookie) Gender, MSN, RN, CRRN-R

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Financial: Aloma (Cookie) Gender receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.

Non-Financial: Aloma (Cookie) Gender has no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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Video Runtime: 29 Minutes; Learning Assessment Time: 23 Minutes

Hourly rounding is standard to nursing practice in many hospitals, but nurses don't always understand why it is conducted or how the patients and nursing staff benefit. This course discusses how hourly rounding improves patient outcomes, increases patient satisfaction, and increases staff satisfaction. The goals of hourly rounding discussed here will include: reducing patient falls, reducing hospital-acquired pressure ulcers, decreasing call light use, increasing patient satisfaction and overall satisfaction with pain, and increasing staff satisfaction. Specific steps of hourly rounding and how to implement and hardwire the process will be discussed. The role of nursing, as well as interdisciplinary team members, will be addressed. Research studies on this process and their outcomes will also be presented. This course is appropriate for nurses and nurse leaders working in any inpatient setting but particularly targets those in acute rehab and acute care settings.

Meet Your Instructor

Aloma (Cookie) Gender, MSN, RN, CRRN-R

Aloma (Cookie) Gender, RN, MSN, CRRN-R, is an administrator and nurse executive with more than 40 years of experience in creative leadership at rehabilitation health care facilities. She has a demonstrated track record of delivering quality, cost-effective nursing and clinical care through competencies in strategic analysis, problem-solving, decision-making, teaching, performance improvement, audit tool development, and…

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Download the learning objectives for Hourly Rounding to Improve Outcomes and Patient and Staff Satisfaction.

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1. History and Goals of Hourly Rounding

Rehabilitation and acute care nurses need to understand the history that led up to the evidence-based practice of hourly rounding and the goals for this practice. This chapter will discuss the history, including the eight principles of patient-centered care and the goals of hourly rounding.

2. Elements of Hourly Rounding

The elements that make up the hourly rounding process will be outlined in this chapter. Documentation options will be discussed.

3. Implementation of the Hourly Rounding Process

This chapter will identify the steps that leaders need to use to implement an hourly rounding protocol. Best practice, based on evidence, has validated both positive patient outcomes as well as staff outcomes with hourly rounding. This chapter will discuss some of these studies and findings, which can be used by leaders to assist in staff education. Tools to use to share outcomes with clinical staff are also presented.