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Delivering Patient, Resident, and Caregiver Education in Health Care

presented by Michelle Camicia, PhD, RN, CRRN, CCM, NEA-BC, FARN, FAHA, FAAN

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Disclosure Statement:

Financial: Michelle Camicia is funded by the Gordon and Betty Moore Foundation and the Rehabilitation Nursing Foundation


 Non-Financial: Michelle Camicia has no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

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Video Runtime: 48 Minutes



This course gives students an overview of patient/resident and caregiver education and how to use teaching strategies to enhance learning. Specific strategies are presented. Participants will be taught about various learning styles and how to deliver content accordingly. A brief review of teaching and learning theory will be introduced. Inter-professional collaboration to promote effective teaching is also discussed. This course is appropriate for health care professionals in any setting.

Meet Your Instructor

Michelle Camicia, PhD, RN, CRRN, CCM, NEA-BC, FARN, FAHA, FAAN

Michelle Camicia, PhD, MSN, CRRN, CCM, NEA-BC, FAHA, FARN, FAAN, is the director of operations for Kaiser Foundation Rehabilitation Center at the Vallejo Medical Center. She is responsible for day-to-day operations of the Center as well as outreach, quality, and regulatory oversight. Michelle is a past president of the Association of Rehabilitation Nurses. She has…

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Chapters & Learning Objectives

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1. Understanding How People Learn

Health care professionals who understand the theory that underlies how people learn are better able to develop and deliver education to patients/residents and caregivers. Foundational teaching-learning theory and models of learning will be discussed. This chapter covers different learning styles and adult learning principles.

2. Timing Education Right

Teaching patients/residents and caregivers at the right time can result in more effective learning. Assessing readiness to learn and the optimal timing for educational delivery will be discussed.

3. Evidence-Based Teaching for Effective Learning

Health care professionals need to facilitate learning to improve health and prevent complications from disabling conditions. This chapter reviews evidence-based teaching strategies (e.g., motivational interviewing, the teach-back method) to promote effective learning. The result of effective learning and the impact on patient/resident and caregiver health will be discussed.

More Courses in this Series

Overview of Regulations for Post-Acute Rehabilitation Settings

Presented by Michelle Camicia, PhD, RN, CRRN, CCM, NEA-BC, FARN, FAHA, FAAN

Overview of Regulations for Post-Acute Rehabilitation Settings

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

Video Runtime: 52 Minutes



This course gives students an overview of post-acute care (inpatient rehabilitation, skilled nursing, home health agency) regulations in the U.S. and how they impact care delivery. Specific federal regulations and payment policy are presented. Participants will learn to identify how their practice is influenced by regulations. A brief review of the Improving Medicare Post-Acute Care (IMPACT) Act of 2014 will be presented. Emerging regulations that may impact rehabilitation are also discussed. This course is appropriate for rehabilitation professionals working in any setting but particularly targets those in inpatient rehabilitation, skilled nursing, and home health care.

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Introduction to Rehabilitation Nursing

Presented by Michelle Camicia, PhD, RN, CRRN, CCM, NEA-BC, FARN, FAHA, FAAN

Introduction to Rehabilitation Nursing

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

Video Runtime: 60 Minutes



This course gives students an overview of disability and rehabilitation. The roles and responsibilities of the rehabilitation nurse and core competencies of this specialty are presented. Participants will learn how to approach their nursing practice to optimize function and provide family-centered care. This course is appropriate for nurses working in any setting,but particularly targets those in rehabilitation, long-term care, and home health care.

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Functional Scales and Tools for Rehabilitation

Presented by Michelle Camicia, PhD, RN, CRRN, CCM, NEA-BC, FARN, FAHA, FAAN

Functional Scales and Tools for Rehabilitation

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.

Video Runtime: 49 Minutes



This course gives students an overview of functional scales and measurement tools used in rehabilitation settings. Specific scales and tools are presented. Participants will learn to distinguish which tools are used in a variety of settings. A brief review is given of the Functional Independence Measure (FIM), the Continuity Assessment Record and Evaluation (CARE) Tool, the Modified Rankin Scale (mRS), and the Patient-Reported Outcomes Measurement Information System (PROMIS) measure. This course is appropriate for nurses working in any setting, but mainly targets those in rehabilitation, long-term care, and home health care. This course could also be beneficial to therapists in those settings.

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Cultural Sensitivity in the Health Care Workplace

Presented by Michelle Camicia, PhD, RN, CRRN, CCM, NEA-BC, FARN, FAHA, FAAN

Cultural Sensitivity in the Health Care Workplace

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 56 Minutes; Learning Assessment Time: 26 Minutes

This course gives students an overview of different cultures and their impact on the rehabilitation of patients and families. A brief review of selected cultures is included. Specific considerations common to diverse cultures are presented. Participants will learn to distinguish approaches to optimize care for individuals from various cultures. Knowledge, skills, and behaviors that will enable providers to work effectively across cultures to improve understanding and respect for cultural differences and similarities in beliefs, values, and practices will also be discussed. This course is appropriate for health care providers working in any setting.

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