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presented by Danette M. Muzic, MA
Financial: Danette M. Muzic receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Nonfinancial: Danette M. Muzic has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
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Danette M. Muzic, MA
After spending 15 years in private practice counseling, Danette M. Muzic felt as though she had come home when she began hospice work more than 12 years ago. Danette is passionate about companioning patients and families through the dying process and bereavement. As manager of support services for a large hospice organization, Danette developed a…
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1. What Is Culture?
In this chapter, we define culture and describe the possibility of cultural conflict between health care provider and patient. Cultural humility is highlighted as an essential quality of personal reflection for all health care team members in order to identify potential biases and conflicts that may arise with patients and families.
2. An Evidence-Based Cultural Assessment
This chapter includes a description of the CONFHER assessment tool and questions to ask for each category. Additionally, it is important to explore specific death rituals with patients and families in order to collaborate and companion well during the dying process.
3. How Culture Informs End-of-Life Care
This chapter acknowledges the varied perspectives on death and dying. One’s culture—including but not limited to religious views—informs how one thinks and feels about illness, treatment, dying, and the afterlife. Conducting assessments throughout the patient’s entire length of stay is necessary, as perspectives evolve as the patient’s condition changes.
4. What Does Cultural Competence Look Like?
In this chapter, we describe the qualities of culturally competent caregivers. Accomplished caregivers respect and understand the necessity to accept individuals with differing beliefs and worldviews. This chapter includes a conversation with a hospice social worker and her experience with cultural competence.
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